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283 - Why Are They All Leaving? What Am I Doing Wrong?
283 - Why Are They All Leaving? What Am I Doing Wrong?

This practice has spent a lot of time and energy to work on their culture and the team that is there loves working together, loves their clients and …

2 years, 2 months ago

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282 - Returning To Work Post Mental Health Suicide Leave
282 - Returning To Work Post Mental Health Suicide Leave

Content Warning: Mentions of suicide may be triggering to some listeners. What are some key practices in preparing the clinic for a team member retur…

2 years, 3 months ago

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281 - Be Efficient, High Quality and Low-Stress?
281 - Be Efficient, High Quality and Low-Stress?

This week on the Uncharted Podcast, Stephanie Goss and Dr. Andy Roark dive into another intriguing submission from the mail bag. This time, they tack…

2 years, 3 months ago

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280 - Work is Good, Still Burned Out
280 - Work is Good, Still Burned Out

This week on the Uncharted Podcast, Dr. Andy Roark and veterinary practice management whiz, Stephanie Goss dive into a heartfelt letter from a listen…

2 years, 3 months ago

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279 - Our Manager is Gossiping About The Team
279 - Our Manager is Gossiping About The Team

In this week's episode of The Uncharted Podcast, Dr. Andy Roark and Stephanie Goss dive into a letter from the mailbag. It's from a kennel technician…

2 years, 3 months ago

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278 - Personal Touch In A Digital World
278 - Personal Touch In A Digital World

In this episode of the Uncharted Podcast, Dr. Andy Roark jumps into a crucial mailbag but this time with special guest Dr. Sarah Wolff. Together they…

2 years, 3 months ago

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277 - Top 3 Things Practices MUST Be Doing To Keep Clients Coming In The Doors
277 - Top 3 Things Practices MUST Be Doing To Keep Clients Coming In The Doors

This week on the Uncharted Podcast, practice management super nerd, Stephanie Goss invited special guest Bill Schroeder to come discuss something all…

2 years, 4 months ago

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276 - Managing With A Married Couple
276 - Managing With A Married Couple

Dr. Andy Roark and practice management super geek, Stephanie Goss are back with another letter from our mailbag. This time a manager writes in who is…

2 years, 4 months ago

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275 - Rec Letters That Work
275 - Rec Letters That Work

On this week's episode of the Uncharted Podcast, Dr. Andy Roark and practice management super nerd, Stephanie Goss take on a new kind of mailbag. Thi…

2 years, 4 months ago

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274 - How Do I Give Them Time Off AND Keep Everyone Happy?
274 - How Do I Give Them Time Off AND Keep Everyone Happy?

This week on the podcast, veterinary practice management super nerd Stephanie Goss gets to dive into another mailbag but this time, with RVT and Mana…

2 years, 4 months ago

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