Podcast Episodes
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303 - Schedule Freaks The Team Out
How do you manage staff anxiety about the upcoming schedule without turning away clients and compromising care? In this episode of the Uncharted Vete…
1 year, 10 months ago
302 - Outdated Or Just Respectful Navigating Job - Hopping And Text Resignations
Are traditional expectations around resignations and job stability becoming outdated? A practice owner shares their concerns about the increasing tre…
1 year, 10 months ago
301 - Out Of Compassion For Clients
This practice owner is seeking guidance on how to help their team become more empathetic and flexible with clients who may not immediately agree with…
1 year, 10 months ago
300 - We Want Them To Love Their Jobs, Is That Too Much To Ask
A young practice manager is struggling to maintain the momentum and enthusiasm of a high-quality team that, after an initial burst of energy, has sta…
1 year, 11 months ago
299 - When Layoffs Hit Hard With Rebecca Rose
This Practice Manager, like many, is not looking forward to letting someone at their practice go but what makes this particularly challenging is that…
1 year, 11 months ago
298 - Managing A Perfectionist
This manager faces challenges with constant corrections from a perfectionist team member, causing tension within the team. Dr. Andy Roark and Stephan…
1 year, 11 months ago
297 - Assoc. Didn't Do Anything Wrong
A practice owner is struggling how to communicate taking responsibility even when they didn't do anything wrong. In this episode of the Uncharted Vet…
1 year, 11 months ago
296 - Transitioning From Peer to Leader
A veterinary professional who recently stepped into the role of tech team lead is facing the challenge of earning their team's trust while aligning w…
1 year, 11 months ago
295 - Help! I Have A Micromanaging Manager
This medical director is struggling with a micromanager who is now overstepping on the medicine side of the practice. Dr. Andy Roark and practice man…
2 years ago
294 - Old Skool Medicine Makes Me Cringe
A veterinary professional who thought they found their dream clinic is starting to see some old-fashioned medicine that needs to go. In this episode …
2 years ago