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293 - Our Boss Refuses To Hire
This clinic is struggling with big changes, leading to being short-staffed, and the kicker? The boss simply cannot hire right now. This week on the U…
2 years ago
292 - Helping Vets Balance Wellbeing & The Practice Needs
How do we balance supporting the team’s well-being with the demands of running a successful veterinary practice? This week on the Uncharted Podcast, …
2 years ago
291 - Speak The Team Language
The practice manager at this clinic struggles between business operations and team communication. Dr. Andy Roark and Stephanie Goss address a mailbag…
2 years, 1 month ago
290 - My Boss Oversteps Boundaries
An associate veterinarian who loves their job, is struggling with a practice owner's overbearing management style that pushes the boundaries of work-…
2 years, 1 month ago
289 - Do Wellness Plans Make Sense For You
Shawna Castillo, Director of Care Plans at Otto, joins us to tackle a critical question from a practice manager struggling with client credit limitat…
2 years, 1 month ago
288 - Does Anyone Care About The Details
A frustrated veterinary practice leader wonders why it seems like the details no longer matter to their team. This week on the Uncharted Veterinary P…
2 years, 1 month ago
287 - Doctor Development - New Grad And Established Associate
This practice owner aims to develop a plan for both a new, eager graduate and an established associate who is less enthusiastic about development. Dr…
2 years, 2 months ago
286 - We Need A Call - Out Policy
An associate is struggling with their perception that the management team is not holding an otherwise exceptional team member accountable for excessi…
2 years, 2 months ago
285 - We Can't Get Clients In
Clients are feeling extremely frustrated by not being able to get seen with a sick pet quickly enough for their liking and unfortunately, the front d…
2 years, 2 months ago
284 - Medical Director Not Managing The Naughty Doctor
One experienced doctor's toxic behavior is jeopardizing team morale and driving away staff and new graduate veterinarians. In this episode of the Unc…
2 years, 2 months ago