Podcast Episodes
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301 - Out Of Compassion For Clients
This practice owner is seeking guidance on how to help their team become more empathetic and flexible with clients who may not immediately agree with…
2 years ago
300 - We Want Them To Love Their Jobs, Is That Too Much To Ask
A young practice manager is struggling to maintain the momentum and enthusiasm of a high-quality team that, after an initial burst of energy, has sta…
2 years ago
299 - When Layoffs Hit Hard With Rebecca Rose
This Practice Manager, like many, is not looking forward to letting someone at their practice go but what makes this particularly challenging is that…
2 years ago
298 - Managing A Perfectionist
This manager faces challenges with constant corrections from a perfectionist team member, causing tension within the team. Dr. Andy Roark and Stephan…
2 years, 1 month ago
297 - Assoc. Didn't Do Anything Wrong
A practice owner is struggling how to communicate taking responsibility even when they didn't do anything wrong. In this episode of the Uncharted Vet…
2 years, 1 month ago
296 - Transitioning From Peer to Leader
A veterinary professional who recently stepped into the role of tech team lead is facing the challenge of earning their team's trust while aligning w…
2 years, 1 month ago
295 - Help! I Have A Micromanaging Manager
This medical director is struggling with a micromanager who is now overstepping on the medicine side of the practice. Dr. Andy Roark and practice man…
2 years, 1 month ago
294 - Old Skool Medicine Makes Me Cringe
A veterinary professional who thought they found their dream clinic is starting to see some old-fashioned medicine that needs to go. In this episode …
2 years, 1 month ago
293 - Our Boss Refuses To Hire
This clinic is struggling with big changes, leading to being short-staffed, and the kicker? The boss simply cannot hire right now. This week on the U…
2 years, 2 months ago
292 - Helping Vets Balance Wellbeing & The Practice Needs
How do we balance supporting the team’s well-being with the demands of running a successful veterinary practice? This week on the Uncharted Podcast, …
2 years, 2 months ago