Podcast Episodes

Vehicle Service Experts: Resources, Strategy and Best Practices for Shops [THA 465]

Episode 465

Thanks to our Partners, Shop Dog Marketing, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

Recorded live at AAPEX 2…

4 months, 2 weeks ago

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When Customers Ask AI First: What Shop Owners Need to Know [RR 1071]

Episode 1071

Thanks to our Partners, Shop Dog Marketing, NAPA Auto Care, and NAPA TRACS Watch Full Video Episode

Recorded live at AAPEX 2025, this episode featur…

4 months, 3 weeks ago

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The Aussie Connection: US and Australian Auto Repair Face Parallel Challenges [THA 464]

Episode 464

Thanks to our Partners, Shop Dog Marketing, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

Recorded live at AAPEX 2…

4 months, 3 weeks ago

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The Level Testing Sales Amplifier: A Tiered System for Auto Repair Diagnostics [RR 1070]

Episode 1070

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

“Simple scales, complex fails. The simpler I can create systems, the …

5 months ago

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The Power of ASE Certification: 40% Better Productivity and 60% Fewer Comebacks [THA 463]

Episode 463

Thanks to our Partners, Shop Dog Marketing, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

Recorded live at AAPEX 2…

5 months ago

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The Future of Automotive Services: Diversify or Get Left Behind [RR 1069]

Episode 1069

Thanks to our Partners, NAPA Auto Care and NAPA TRACS

Recorded Live at ASTA 2025, we explore the rise of the automotive specialist and why the indust…

5 months, 1 week ago

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Finding Joy in Your Business Again: The Shop Owner’s Comeback Story [THA 462]

Episode 462

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

Shop owners, are you feeling burned out or s…

5 months, 1 week ago

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The Value of Diverse Training at ASTA 2025: From Finance to Mental Health [RR 1068]

Episode 1068

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

Recorded Live at ASTA 2025, Ryan Ragan, Executive Director of ASTA, d…

5 months, 2 weeks ago

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Building a Foundation to Prevent Employee Turnover [THA 461]

Episode 461

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

Craig Noel, Nicole Bennecoff, and Brad Updeg…

5 months, 2 weeks ago

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People Love to Buy, They Don’t Like to Be Sold [RR 1067]

Episode 1067

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

Recorded Live at ASTA 2025, Dutch Silverstein delivers a powerful ref…

5 months, 3 weeks ago

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