Podcast Episodes

Why Auto Repair Specialists Leave Our Industry (And How Shop Owners Can Keep Them) [THA 490]

Episode 490

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

1 month ago

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2026 Automotive Training Trends Every Professional Shop Owner Needs to Know [RR 1096]

Episode 1096

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

How are automotive technicians learning today, and who is investing i…

1 month, 1 week ago

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Motor Oil supply Crisis: Fact, Friction, and What Happens Next [THA 489]

Episode 489

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Is there really a motor oil shortage, or is…

1 month, 1 week ago

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Anyone Can Teach, But Not Everyone Can Educate: Lessons from 30 Years in Automotive Training [RR 1095]

Episode 1095

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

Carm Capriotto sits down with Todd Fortier, retiring automotive profe…

1 month, 2 weeks ago

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From Data to Loyalty: How AI and Hospitality Are Redefining Shop Growth [THA 488]

Episode 488

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

What happens when artificial intelligence …

1 month, 2 weeks ago

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Stop Hiring in Panic Mode: Build a Recruiting Pipeline for Your Shop [RR 1094]

Episode 1094

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

Host Carm Capriotto welcomes Chris Lawson, founder of Technician Find…

1 month, 3 weeks ago

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When Personal Stress Walks Into the Shop: How Leaders Protect Performance [THA 487]

Episode 487

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode Are you tired of telling your staff to “lea…

1 month, 3 weeks ago

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From Guesswork to Process: Modern Diagnostic Strategies for Auto Repair Shops [RR 1093]

Episode 1093

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

Recorded live at the 2026 TST Big Event, Carm Capriotto sits down wit…

1 month, 4 weeks ago

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Failing at Retirement: Building Eight Shops in Eight Years [THA 486]

Episode 486

Thanks to our Partners, NAPA TRACS, Today's Class, KUKUI, and Pit Crew Loyalty Watch Full Video Episode

2 months ago

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The AI-Driven Auto Repair Leader: Using Technology as Your Strategic Thought Partner [RR 1092]

Episode 1092

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode

In this forward-looking conversation, Carm Capriotto and Chris Clouti…

2 months ago

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