Podcast Episodes

The Roller Coaster That is Google Ads [E158] - The Auto Repair Marketing Podcast

If you’ve ever felt like your Google Ads were rockin’ one month and dead the next, you’re not crazy, and you’re not alone. In this episode, I’m joine…

10 months, 3 weeks ago

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Rehearse to Win: The Secret to Service Advisor Confidence [RR 1045]

Episode 1045

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Recorded at the Institute Summit 2025, this episode features brothers Jason and Patrick Brenna…

10 months, 3 weeks ago

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Unplug, Immerse, and Reboot: Part 1 [048] - Speak Up! Effective Communication

Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound

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In our episode today…

I want to disc…

10 months, 3 weeks ago

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Series Episode 1 Back to Basics: To Be Better, Communicate Better & 30 Terms You Need to Know [E213] - Chris Cotton Weekly Blitz

The Weekly Blitz is brought to you by our friends over at Shop Marketing

 Pros. If you want to take your shop to the next level, you need great 

market…

10 months, 3 weeks ago

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Check the Part: Warranty Fraud and Returns [THA 438]

Episode 438

Thanks to our Partners, NAPA TRACS, and Today's Class The automotive parts industry faces a disproportionately high return rate compare…

10 months, 3 weeks ago

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2025 Benchmark Report Part 1: Biggest Changes, Key KPI's and Trends [E175] - Business By The Numbers

Thanks to our partner Promotive

Welcome to Part 1 of our annual Benchmark Report—hosted by Hunt Demarest, CPA, from Paar Melis & Associates. We dig in…

10 months, 4 weeks ago

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Analysis of the 2025 WrenchWay Technician Survey [E189] - Diagnosing the Aftermarket A to Z

Thanks to our Partner, NAPA Autotech Training

Key Takeaways:

Survey Demographics & Limitations

Skewed Representation: 62% of respondents had 20+ years o…

10 months, 4 weeks ago

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Preparing for August's Marketing [E157] - The Auto Repair Marketing Podcast

August might feel far off, but now’s the time to get your marketing dialed in. Back-to-school season, college car checkups, fall event prep, it’s all…

10 months, 4 weeks ago

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It’s the Person, Not the Software: Solving Common Shop Management Gaps [RR 1044]

Episode 1044

Thanks to our Partners, NAPA Auto Care and NAPA TRACS Recorded at Vision Hi-Tech Training & Expo, Ben Dexter sheds light on a common issue: many sho…

11 months ago

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The Case for Employee Emails [E047] - Speak Up! Effective Communication

Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound

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Email-Seriously!

In many business co…

11 months ago

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