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#158: The Mindset Shift That Tripled Sophia Tyler's Cleaning Business
Season 1 Episode 158
Most people wait until they "feel ready" to do things like raise prices or hire staff. Sophia Tyler did the opposite and jumped straight in. In this …
3Â months, 1Â week ago
#157: The Exact Quality Control System We Use at Serene Clean
Season 1 Episode 157
If you've ever wondered how to pull off a surprise quality check without terrifying your cleaner, you've come to the right place. In this solo episod…
3Â months, 2Â weeks ago
#156: How Jose Razo Built a Premium Cleaning Brand From Scratch
Season 1 Episode 156
Laid off from a 10-year cybersecurity career, Jose Razo used his severance to launch the cleaning business he'd been sitting on for years. He built i…
3Â months, 2Â weeks ago
#155: Why Accountability Makes or Breaks Your Cleaning Business
Season 1 Episode 155
Two cleaners, the same feedback, but two completely different reactions. This told Stephanie everything she needed to know about who stays and who go…
3Â months, 3Â weeks ago
#154: Simone Angell on How to Go From Solo Cleaner to Running a Team
Season 1 Episode 154
If you're burnt out doing every clean yourself but terrified to hire, you're not alone! In this episode, Stephanie welcomes back Simone Angell of The…
3Â months, 3Â weeks ago
#153: How to Handle Damage in Clients' Homes (And Who Pays For It)
Season 1 Episode 153
It's not a matter of IF you'll break something in a client's home, but a matter of when 😬 It happens to every cleaning business owner, and in this so…
3Â months, 4Â weeks ago
#152: Your Gut Is Always Right About Bad Hires, with Lee Anne Chevalier
Season 1 Episode 152
Hiring is hard, but firing is harder — especially when it's the first time you have to do it.  In this episode, Stephanie sits down with Lee Anne Che…
4Â months ago
#151: Why 57% of My Interview Confirmations Never Showed Up
Season 1 Episode 151
Stephanie used to spend nothing on job listings for years. That's all changed now, and in this solo episode, Stephanie walks through Serene Clean's r…
4Â months ago
#150: Why Ashley, My Longest-Tenured Cleaner, Has Never Quit
Season 1 Episode 150
Most cleaning business owners obsess over hiring, but few ask the people who actually stay why they stayed. In this in-person episode, Stephanie sits…
4Â months, 1Â week ago
#149: How We Raised Prices AND Got Our Highest Close Rate in Years
Season 1 Episode 149
Owners are often terrified to raise prices, and Stephanie Pipkin completely understands why. In fact, her team, including Serene Clean's Customer Rel…
4Â months, 1Â week ago