Podcast Episodes

#68: The 3 Traits That Built My Cleaning Business

Season 1 Episode 68

Any small business owner (regardless of the industry they're in) will attest that this job is one of the hardest but most rewarding out there. You po…

1 year, 2 months ago

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#67: Real Talk on Marketing, Experimentation, and Growing Smart

Season 1 Episode 67

Would you rather send out a 20% off coupon twice in one day, or go viral for a typo that says “we’ll clean your crack”? 

In this episode, Stephanie s…

1 year, 2 months ago

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#66: The KPIs You Need to Track Your Cleaning Business

Season 1 Episode 66

What KPIs actually matter when you're running a cleaning business? There are a million different numbers you can track, so it's important that you sp…

1 year, 2 months ago

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#65: Would You Rather (Cleaning Business Owner Edition), with Stephanie, Amar, and Maria

Season 1 Episode 65

In this very special (and chaotic) episode of Filthy Rich Cleaners, we bring you poolside in Barcelona, Spain at our annual ZenMaid company retreat! …

1 year, 2 months ago

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#64: Managing Inventory and Supplies in Your Cleaning Business

Season 1 Episode 64

Learning how to manage inventory is one of the hardest parts of opening a cleaning business. It's difficult to forecast how much of each item you'll …

1 year, 2 months ago

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#63: Taking a Heartfelt Approach to Cleaning, with Kimberley Crockett

Season 1 Episode 63

Can you wear your heart on your sleeve and run a business at the same time? The answer is no, but that doesn't mean you can't still lead with compass…

1 year, 2 months ago

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#62: The Truth About Running Your Cleaning Biz with Independent Contractors

Season 1 Episode 62

Do you know any cleaning business owners who skip the mop completely and don't actually clean anything themselves? Many times, people start out as cl…

1 year, 2 months ago

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#61: “Clarity is Kindness” — The Right Way to Give Feedback

Season 1 Episode 61

Honest feedback can be hard to give — and it's often even harder to receive. In this Filthy Rich Cleaners episode, Stephanie is joined by leadership …

1 year, 2 months ago

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#60: When Misaligned Expectations Lead to Angry Client Emails

Season 1 Episode 60

Even cleaning businesses with raving reviews and A–Z checklists still face nightmare scenarios. Think after-hours emails, upset clients, confused emp…

1 year, 3 months ago

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#59: Why This Healthcare Worker Ditched Her "Real Job" for Cleaning (And Never Looked Back)

Season 1 Episode 59

Think you need a business degree to excel in the cleaning industry? Hannah Sutton proves otherwise. After 16 years in healthcare, she found her calli…

1 year, 3 months ago

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