Podcast Episodes
Back to Search
Canary Technologies CEO on Reimagining the Digital Guest Journey
Episode 60
Did you know 30–40% of guest calls to hotels go unanswered? In this episode, Harman Singh Narula, CEO and co-founder of Canary Technologies, shares h…
10 months, 3 weeks ago
Founder of SUM Hospitality on Running Hotels Remotely
Episode 67
What if you could double your hotel’s efficiency—without adding headcount? In this episode, Michael Bohler, Founder of SUM Hospitality, reveals how h…
11 months ago
Hospitality America CEO on AI-Ready Hotel Data
Episode 66
What happens when a 20-hotel operator treats brand data, RMS outputs, and labor costs as one system—and then points AI at it?
Takeaways:
Build a single…11 months, 2 weeks ago
CEO of Port Hotels on Eliminating Manual Work Portfolio Wide
Episode 65
What if your team could double productivity—without adding a single new hire? In this episode, Diego Fernández, CEO of Port Hotels, reveals how his 1…
11 months, 3 weeks ago
CEO of TFE Hotels on Innovating Through Lab Hotels
Episode 64
What if you could design the perfect hotel room—not on paper, but by testing it in real life with 200 real guests? In this episode, Asli Kutlucan, CE…
1 year ago
Numa Head of Operations on Scaling Front Desk Free Hotels
Episode 63
What if you could run a 116-property hotel portfolio without a single traditional front desk? In this episode of Hotel Tech Insider, Julius Anders, H…
1 year ago
CCO of L+R Hotels on The Future of Segmentation Strategies
Episode 62
Can rethinking something as fundamental as market segmentation unlock new performance gains in hotels? Joe Pettigrew, Group Chief Commercial Officer …
1 year, 1 month ago
Inside Penta Hotels' Bold, All-at-Once Tech Transformation
Episode 61
What do you get when a 14-property hotel brand rips out its entire legacy tech stack—and lives to tell the tale? In this episode, Josh Edwards, Opera…
1 year, 1 month ago
BOB Hotels Managing Partner on Elevating Budget Stays with Tech
Episode 59
Bob Hotels converted 70% OTA reliance to nearly 50% direct bookings in under a year—partly by using an AI phone agent (GoodCall) to convert phone inq…
1 year, 2 months ago
GCP Hospitality's VP of Strategy on Automating Revenue Without Losing Control
Episode 58
What can Four Seasons Bora Bora and a New Zealand hostel teach you about building smarter hotel tech stacks? In this episode, Michael Belanger, VP of…
1 year, 4 months ago