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CEO of MEHR Consultancy on Building Cross-Platform Hotel Ops
Episode 77
Most hotel tech stacks are overbuilt and underused. This one isn’t. In this episode, Harmeet Mann—CEO and cofounder of a 30+ property management firm…
6 months ago
COO of Nuvho on Automating Hotel Revenue Strategy
Episode 76
What if the biggest mistake hotels make with technology isn’t adopting it too slowly—but using it to reinforce outdated assumptions about how guests …
6 months, 2 weeks ago
President of Plusgrade on Agent-Ready Hotel Revenue
Episode 75
What if 70% of your guests are willing to upgrade—but your pricing strategy is leaving that revenue on the table? In this episode, Erik Tengen, Presi…
7 months ago
CEO of QDI USA on OTA-to-Direct Booking Plays
Episode 73
What if your busiest check-in nights didn’t require a front-desk line at all—even when most guests booked through OTAs? In this episode, Fabio Passos…
7 months, 2 weeks ago
Linchris Hotel Corporation on Rewriting Hotel Marketing Playbooks
Episode 74
What if the fastest way to improve service, upsells, and loyalty isn’t adding staff—but redesigning how guests communicate with your hotel?
In this ep…
8 months ago
CCO of CIC Hospitality on Using Tech to Scale a Complex Hotel Portfolio
Episode 72
How do you scale hotel operations across brands, countries, and systems - without losing control or culture?
In this episode of Hotel Tech Insider, w…
8 months, 2 weeks ago
CEO of TrustYou on AI Agents and Hotel CDPs
Episode 71
Guest reviews aren’t just social proof anymore—they’re quietly becoming the backbone of pricing power, AI-driven discovery, and automated guest commu…
8 months, 4 weeks ago
GWT Hotels' Revenue Leader on Total P&L Ownership
Episode 70
What if removing your front desk—and doubling down on the right integrations—was the key to keeping your hotel profitable after COVID?
In this episode…
9 months, 1 week ago
Hotel Oderberger's Director on Building Her Tech Stack from Scratch
Episode 69
What happens when a boutique hotel director builds a fully personalized “signature tech stack” from the ground up—and proves you don’t need to be a t…
9 months, 3 weeks ago
CCO of Wyndham on Scaling Innovation Across 9,000 Hotels
Episode 68
What happens when the Chief Commercial Officer of the world’s largest hotel franchisor rethinks the entire guest-to-tech relationship? In this episod…
10 months, 1 week ago