Podcast Episodes
Back to SearchZendesk Sell Series Part 1: Zendesk Sell is retiring — here's everything you need to know
Season 1 Episode 13
Zendesk Sell Is Retiring: What Every Business Needs to Know Before 2027
In This Episode
Zendesk has announced that Zendesk Sell will be retired, with t…
4 hours ago
You’re Logging the Call. But Are You Capturing the Conversation? with Sabrina da Rocha of CloudTalk
Season 1 Episode 12
In This Episode
Most sales leaders can see that calls are happening. They can count activity, watch deals move and check the pipeline. What is harder …
1 week ago
When the Phone Stops Ringing What Trade Businesses Can Do Right Now to Protect Their Pipeline | Part 2
If your trade business has the job side under control but the sales side still feels scattered, this episode is worth a listen. Fred Schnell is joine…
2 weeks ago
When the Phone Stops Ringing What Trade Businesses Can Do Right Now to Protect Their Pipeline | Part 1
Season 1 Episode 10
In this episode of The Motii Playbook, Fred Schnell speaks with Noam Horenczyk, Principal of Technology Partnerships at Simpro, and Kate Hay, Senior …
3 weeks ago
95% of Support Queries Resolved by AI Customer Service in the Era of AI
Season 1 Episode 9
95% of Support Queries Resolved by AI Customer Service in the Era of AI
In this episode, Fred Schnell hosts Declan Ivory, VP of Customer Support at Fi…
4 weeks ago
Motii Mini: What Nobody Tells You Before You Implement a CRM
Season 1 Episode 8
Motii Mini: What Nobody Tells You Before You Implement a CRM
In this episode, Katie Tassone-Milligan sits down with Motii co-founder and CRM expert Be…
1 month ago
Why Your Business Is Worth Less Than You Think
Season 1 Episode 7
What it Really Takes to Build a Valuable Business: Insights from Graham Morgan
In this episode, Fred Schnell interviews Graham Morgan, Managing Direct…
1 month, 1 week ago
Why Teams Don’t Use the Systems You Pay For
Season 1 Episode 6
Why CRM Implementations Fail and How to Make Them Stick
Implementing a new CRM isn't just a technical change—it's a significant organizational shift t…
1 month, 2 weeks ago
Closing the Loop: Connecting Sales and Operations for Construction & Trade Businesses
Season 1 Episode 5
In this episode, Kyle Rogers and expert guest Kate dive into the common pitfalls and solutions for trades, construction, and service businesses facin…
1 month, 3 weeks ago
Motii Mini: Is a CRM actually right for you?
Season 1 Episode 4
What is a CRM and Do You Actually Need One?
In this episode, we clarify what a Customer Relationship Management (CRM) system truly does, why it's esse…
2 months ago