Episode Details

In this episode of The Motii Playbook, Fred Schnell speaks with Noam Horenczyk, Principal of Technology Partnerships at Simpro, and Kate Hay, Senior Implementation Specialist at Motii, about what has changed across the trades market and why connected systems are becoming essential for businesses that want to stay profitable.

What We Cover

• Why the trades and field service market feels harder than it did during the boom years
• How labour shortages, competition and squeezed margins are changing business priorities
• Why small operational errors can quickly turn profitable jobs into loss-making work
• The role of “chaos variables” in field service, from missing parts to unavailable technicians
• How customer expectations have shifted in an on-demand economy
• Why connected systems matter more than simply adding more software
• How trade businesses can start with the workflow problem instead of chasing every new tool

Resources Mentioned

• Simpro
• Pipedrive

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