Podcast Episodes
Back to SearchComplaints: Resolution vs Culture
Episode 153
In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Elena Boyle from EVMB Consulting Ltd to explore a crucial q…
4 months, 2 weeks ago
STAIRs: What Providers Need To Do Now
Episode 152
In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Mags Pearson, Senior Consultant at DTP, to explore what pro…
4 months, 3 weeks ago
How Our Person-Centred Approach Reduced Rent Arrears By Over 50%
Episode 151
In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Tom O'Leary from Thanet District Council to explore how a p…
5 months, 1 week ago
Preparing for The Digital Switchover: The Impact for Landlords and Residents
Episode 150
In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Paul Berney from TSA to discuss how landlords and providers…
5 months, 2 weeks ago
Why a Person Centred Approach to Fire Safety is Important
Episode 149
In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Jan Taranczuk and Chloe Gallagher for an important discussi…
6 months ago
ASB: The Truth Behind the Data
Episode 148
In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Graham Wellard from CMSG to explore the realities behind an…
6 months, 1 week ago
Innovative Practices to Support Victims of Domestic Abuse
Episode 147
In this Social Housing Round Table session, hosted by Elaine Middleton, we were joined by Kelly Henderson and Deborah Alderson from Addressing DA to …
6 months, 2 weeks ago
Year End Wrap-Up
Episode 146
In this Social Housing Round Table session, Matt Baird hosts a wide-ranging and reflective discussion with The Social Housing Round Table's Head of P…
7 months ago
Large or Local? The Best Way to Boost Repairs Services to Deal with Demand
Episode 145
In this session of the Social Housing Round Table, we welcomed Louise Dawkes and Gregory Robinson from Repair My Home to explore one of the sector’s …
7 months, 1 week ago
Social Housing Sector Risk Profile
Episode 144
In this episode of The Social Housing Round Table, Becky Tucker joins Matt Baird to walk us through the latest Social Housing Sector Risk Profile. Be…
7 months, 3 weeks ago