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Beyond Qualifications - What’s Really Driving the Competency and Conduct Standard
Episode 163
The Competency and Conduct Standard arrives in October 2026, and the sector is paying attention. But there is a question worth asking: is the attenti…
2 months, 1 week ago
What Is Service Design and Why It Matters to Housing
Episode 162
A tenant reports a leak. She uploads photos, explains she has a young child, and flags that she is worried the ceiling might collapse. A week passes.…
2 months, 2 weeks ago
Exploring Risks and Hazards for Neurodivergent Children in Temporary Accommodation
Episode 161
There is a content warning for this session. Some of the material shared is distressing. But it is important and the conversation is worth hearing in…
2 months, 3 weeks ago
The Ripple Effect of Poor Conflict Management on Tenancy Sustainability
Episode 160
Most tenancy breakdowns don't start with a tenancy issue. They start with a noise complaint, a parking dispute or a falling out between neighbours - …
3 months ago
How Does Effective Partnership Work Support Community Cohesion in Birmingham?
Episode 159
In this Social Housing Round Table session, hosted by Matt Baird, we were joined by Emma Peniket and Julie Smart from the Birmingham Social Housing P…
3 months, 1 week ago
Electrical Safety in The Social Housing Sector
Episode 158
Electrical safety in social housing has, for a long time, sat in the shadow of gas safety. Everyone knows the annual gas check. Far fewer give the sa…
3 months, 2 weeks ago
Digital Transformation in Social Housing: Is it Actually Working for Tenants?
Episode 157
Digital transformation in social housing has been underway for years. New systems, new platforms, new technology landing in homes and housing offices…
3 months, 3 weeks ago
The Calling Kettle: Can Smart Technology Tackle Domestic Abuse? | The Social Housing Round Table
Episode 156
Trigger warning: this session includes detailed personal testimony of domestic abuse and coercive control.
What do you do when you can't reach for yo…
3 months, 3 weeks ago
The Management Capability Gap: The Biggest Risk Housing Boards Aren't Talking About?
Episode 155
In this Social Housing Round Table session, hosted by Matt Baird, we were joined by Hayley Gillard, CEO of Compassionate Leaders, to explore a critic…
4 months ago
Decent Homes Standard as a Framework for Healthier Homes
Episode 154
In this Social Housing Round Table session, hosted by Matt Baird, we were joined by Dr Eve Blezard from the Chartered Institute of Housing to explore…
4 months, 1 week ago