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27 Are pessimists more conflict competent than optimists?

Both pessimism and optimism have strengths and weaknesses in conflict. There's power in pessimism and value in optimism for the conflict competent.

Se…

1 year, 9 months ago

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26 Is aggression a conflict competency?

Season 2 Episode 26

It's tempting to be aggressive to achieve the conflict outcome you prefer. Deborah demonstrates that there are other approaches that are more likely …

1 year, 9 months ago

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25 Are your conflicts complex, uncertain and heavy with variables?

Season 1 Episode 25

As much as people in conflict want to know the consequences of their decisions before they decide, the answer to most conflict questions is: it depen…

1 year, 9 months ago

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24 Who is correct when opinions differ? This simple exercise helps you know.

Season 1 Episode 24

Sometimes, when people quarrel about whose opinion is correct and who is wrong, I use a simple easy demonstration. Afterwards, they still might not a…

1 year, 9 months ago

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23 What should you do when the other person's opinion is 'wrong'

Season 1 Episode 23

Conflicts over disagreeable opinions get personal so fast, and, too often, they get insulting. How can you hold such a wrong opinion, you may ask the…

1 year, 9 months ago

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22 Three ways to change your conflict pattern

Season 1 Episode 22

Conflicts follow patterns. Changing your conflict patterns improves your conflict competence. Here are three different approaches to changing your co…

1 year, 9 months ago

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21 If you dread the family dinner, try these for fun

Season 1 Episode 21

Close friends and family members can trigger your heated reactions even when you like or love each other. They think they know you even when you've g…

1 year, 10 months ago

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20 How to turn conversation competence into conflict competence

Season 1 Episode 20

Conflict overwhelms your calm conversational skills that connect you to the other person. So, how do you stay in touch with your calm conversational …

1 year, 10 months ago

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19 Whose permission do you need to be conflict competent?

Season 1 Episode 19

It's great to have norms, manners, policy and structure that foster healthy relationships. But - if those aren't supporting your efforts, you can giv…

1 year, 10 months ago

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18 How to lower the heat with your conflict script

Season 1 Episode 18

Change your conflict script; change your conflict. Here's a creative way to rewrite your conflict script to skip the conflict part of the script. Deb…

1 year, 10 months ago

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