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Before You Give Advice
Episode 15
In last week’s newsletter, we saw that unsolicited advice typically backfires. That’s because you’re coming in as a critic, knowing better — and that…
1 year, 9 months ago
Nah, I'm Good
Episode 14
What if someone in your life is struggling, and you know you could help them if they just let you?
It feels cruel to just let them suffer on their own…
1 year, 9 months ago
Tell Me More, Tell Me More
Episode 13
Today, I want to share with you a really powerful way to instantly deescalate a conflict.
And before I do, I want to explain why it’s so hard to deesc…
1 year, 9 months ago
Thems: The Downside of Cohesive Teams
Episode 12
I want to share two cool facts that I learned from the book High Conflict, by Amanda Ripley.
Fact #1: The word “categorize” comes from ancient Greek a…
1 year, 10 months ago
Secret Histories: The Hidden Key to De-escalating Conflict
Episode 11
What are best-practice communication techniques to let a work colleague know that you’re not happy with how they’re speaking or acting?
Here’s what C…
1 year, 10 months ago