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Everybody's Got a Hungry (for Appreciation) Heart
Episode 35
While tooling around inside my YouTube account (because I was procrastinating working on my book), I discovered that I hadn't looked at the comments …
1 year, 4 months ago
Pygmalion in the Conference Room
Episode 34
In one of the most famous psychology experiments on children that didn't involve marshmallows, Robert Rosenthal and Lenore Jacobson told teachers tha…
1 year, 4 months ago
Instead of Feedback, Futurize
Episode 33
"Let's not bicker and argue about who killed who." - Monty Python and the Holy Grail
One of the big problems with feedback is that it refers to the pa…
1 year, 4 months ago
Signal Safety with Every Ping: How to Eliminate Resistance to "Dreaded Conversations"
Episode 32
I've watched a lot of submarine movies. And I love how the sonar is pinging constantly, searching for potential threat. When a blip appears on the sc…
1 year, 4 months ago
How to Prepare for a Dreaded Conversation
Episode 31
Do you have a dreaded conversation in your future?
By “dreaded conversation,” I’m talking about one that you’ve been procrastinating because you don’t…
1 year, 5 months ago
The Most Respectful Question
Episode 30
I’m learning Spanish, which is a pretty good idea since I live in Spain.
My main activity these days is watching videos made by people who have someho…
1 year, 5 months ago
Have that Dreaded Conversation Before Christmas
Episode 29
“I didn’t give an employee feedback for six months because I dreaded having the conversation,” a friend whom I’ll call Denny recently confided to me.…
1 year, 5 months ago
How to Stop "Losing It" and Liberate Your Mind
Episode 28
Do you ever “lose it”?
By “lose it,” I’m talking about an embarrassingly inappropriate reaction to whatever’s going on. It’s not kind. It’s not propor…
1 year, 6 months ago
Tell Me About Your Rabbits
Episode 27
“Do you want a statue? Or do you want to serve?”
One of my coaching clients shared with me that he’d been asking himself these questions recently, in …
1 year, 6 months ago
Memphis Misdirection: How to Notice — and Transcend — Our Limited Perspectives
Episode 26
The first verse of Chuck Berry’s 1959 song “Memphis, Tennessee” goes like this:
Long distance information, give me Memphis, TennesseeHelp me find the …1 year, 6 months ago