Podcast Episodes

Ep. 44 - Turning Organizational Values Into Daily Actions w/ Dr. Syard Evans

It’s one thing to have values on the wall—it’s another to see them come to life in day-to-day decisions, especially on the frontlines. In this episod…

1 year, 1 month ago

Ep. 43 - Leveraging AI in human services w/ Dr. Syard Evans of Arkansas Support Network

How can AI help your organization provide values-based, person-centered care? And what are the risks and benefits?

In this episode, Dr. Syard Evans sh…

1 year, 2 months ago

Ep. 42 - Tackling staff turnover w/ Dr. Dennis Reid

Is this a "good idea" or something that will actually move the needle when it comes to reducing staff turnover?

This is Part 2 of my conversation with…

1 year, 2 months ago

Ep. 41 - Supervisor training that actually works w/ Dr. Dennis Reid

In Part 1 of this powerful interview, Dr. Dennis Reid—renowned author of The Supervisor’s Guidebook—shares how to train supervisors effectively, what…

1 year, 2 months ago

Ep. 40 - From "too many vacancies" to "fully staffed" - How to recruit more DSPs

The problem isn't the people. It's the process. 

Fix your recruiting process and your vacancies will drop.

This episode offers 12 simple changes that m…

1 year, 2 months ago

Ep. 39 - How to recruit more DSPs and reduce your job vacancies

If you're at all involved in the hiring process of Direct Support Professionals (or you oversee the people who do), then this episode is for you! 

Dro…

1 year, 2 months ago

Ep. 38 - 3 Secrets to Increase your Staff Retention

Tired of the revolving door of staff? Consider these three secrets to increase your staff retention--and the quality of services you provide.

Send us …

1 year, 3 months ago

Ep. 37 - Hired an underperformer: fire them or change them?

Anyone involved in management knows the painful decision: "Can this underperforming team member be changed or do I need to let them go?"

This episode …

1 year, 3 months ago

Ep. 36 - Stop staff burnout before it starts

Too often, mission-driven organizations end up driving their people into burnout. We've all seen it--but how can you burnout-proof your workforce?

In …

1 year, 3 months ago

Ep. 35 - The 3-sentence script for any tough employee conversation

Sweaty palms and a knot in your stomach? Or a raised voice and regrets later? Whatever your 'style' of handling tough conversations with employees, y…

1 year, 3 months ago