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F*CK Average: How to Blow Minds with an Exceptional Patient Experience
Episode 27
Hey there, bichachos! Welcome back to the Scalpel of Truth, where your girl Leisa (aka the Bitch'n Beautician) slices and dices through the BS of the…
1 year, 6 months ago
Sloppy Operations, Sloppy Results: How to Tighten Up your Clinic Flow
Episode 26
This week on the show, Leisa delivers an unflinching critique of common operational pitfalls - from untrained staff to chaotic front desks. She chall…
1 year, 6 months ago
Flaky AF: Tacking the “Can’t Make it Culture”
Episode 25
This week, Leisa rips the bandaid off the festering wound of flaky AF med spa staff. She’s had it with the BS excuses, the last-minute cancellations,…
1 year, 6 months ago
Fashion Facelifts: How Looking the Part Directly Affects your Bottom Line
Episode 24
Hey bichachos! Lisa here, the Bitch’n Beautician, and on this episode of the Scalpel of Truth, we're slicing and dicing the impact of appearances in …
1 year, 7 months ago
The Importance of Data Driven Decisions in MedSpa Management
Episode 23
Hey there, gorgeous trailblazing bichachos! Leisa, the Bitch’n Beautician, is back and slicing through the BS of the medspa industry. This week, she'…
1 year, 7 months ago
Manipulation Nation: Dealing with Patients who Try to Game the System
Episode 22
This week we muck around in the ever-present sludge of manipulative patients in the medical aesthetics industry. We explore common manipulative tacti…
1 year, 7 months ago
This SWOT Team is Sexy: Why a SWOT Analysis with your MedSpa Team is a MUST for Success
Episode 21
This week Leisa takes you into the very beating heart of the the SWOT analysis. Forget sugarcoating; Leisa delivers an unfiltered breakdown of this e…
1 year, 8 months ago
Behind Enemy Lines: Event Crashers & Idea Snatchers
Episode 20
This week on the Scalpel of Truth, Leisa tackles the epidemic of copycatting plaguing the medical aesthetics industry. From crashing competitors' eve…
1 year, 8 months ago
The Silent Assassin: How Toxic Management can Ruin Your Practice
Episode 19
This week on The Scalpel of Truth, Leisa tackles a problem that plagues many medical spas: toxic management. She dissects the various forms toxic man…
1 year, 8 months ago
What is your Unique Value Proposition?
Episode 18
On this week's episode of The Scalpel of Truth, Leisa Krauss is serving up a generous portion of tough love for medical aesthetics professionals. Lis…
1 year, 8 months ago