Podcast Episodes
Back to SearchPHYSICAL EQUIPMENT TROUBLESHOOTING (VERIFYING ELECTRICAL BREAKER PANELS)
Episode 93
SHOW NOTES (SURVIVE VERSION)
Episode Title: Physical Equipment Troubleshooting: Verifying Electrical Breaker Panels (Episode 93)
Episode Description: …
2 weeks ago
CUSTOMER CONFLICT RESOLUTION (ASSUMING SUPERVISORY CONTROL OF HOSTILE INTERACTIONS)
Episode 92
SHOW NOTES (SURVIVE VERSION)
Episode Title: Customer Conflict Resolution: Assuming Supervisory Control of Hostile Interactions (Episode 92)
Episode De…
3 weeks ago
RETAIL MERCHANDISING EXECUTION (VERIFYING PLANOGRAM COMPLIANCE)
Episode 91
SHOW NOTES (SURVIVE VERSION)
Episode Title: Retail Merchandising Execution: Verifying Planogram Compliance (Episode 91)
Episode Description: "You fail…
4 weeks ago
INVENTORY AVAILABILITY (VERIFYING THE VENDOR DELIVERY INVOICE)
Episode 90
SHOW NOTES (SURVIVE VERSION)
Episode Title: Inventory Availability: Verifying the Vendor Delivery Invoice (Episode 90) Episode Description: "The drive…
1 month ago
FOOD SERVICE EXECUTION (AUDITING THE FOOD TIMERS)
Episode 89
SHOW NOTES (SURVIVE VERSION)
Episode Title: Food Service Execution: Auditing the Food Timers (Episode 89)
Episode Description: "You failed because you…
1 month, 1 week ago
EXTERIOR FACILITY MANAGEMENT (DELEGATING AND VERIFYING THE EXTERIOR SWEEP)
Episode 88
SHOW NOTES (SURVIVE VERSION)
Episode Title: Exterior Facility Management: Delegating and Verifying the Exterior Sweep (Episode 88)
Episode Description…
1 month, 2 weeks ago
THE OPERATIONAL INSPECTION (AUDITING THE SHIFT EXECUTION)
Episode 87
SHOW NOTES (SURVIVE VERSION)
Episode Title: The Operational Inspection: Auditing the Shift Execution (Episode 87) Episode Description: "You failed bec…
1 month, 3 weeks ago
INVENTORY DISCREPANCIES (AUDITING THE ELECTRONIC JOURNAL)
Episode 86
SHOW NOTES (SURVIVE VERSION)
Episode Title: Inventory Discrepancies: Auditing the Electronic Journal (Episode 86) Episode Description: "The items were…
2 months ago
THE OPERATIONAL UPSELL (COACHING NATURAL PHRASING)
Episode 85
SHOW NOTES (SURVIVE VERSION)
Episode Title: The Operational Upsell: Coaching Natural Phrasing (Episode 85) Episode Description: "Your shift is failing…
2 months, 1 week ago
THE MORNING RUSH COMMAND CENTER (DEPLOYING YOUR STAFF)
Episode 84
SHOW NOTES (SURVIVE VERSION)
Episode Title: The Morning Rush Command Center: Deploying Your Staff (Episode 84) Episode Description: "When all employee…
2 months, 2 weeks ago