Podcast Episodes
Back to SearchEP 64 The Mormon church attack - using press conferences to build trust, reassure communities
Episode 64
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The first words after a mass casualty event can steady a community—or shake it further. We break down the opening press conferences f…
11 months, 4 weeks ago
EP 63 Erica Kirk's Grace Under Fire
Episode 63
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Charlie Kirk built his reputation through campus debates, setting up tents where he'd engage students with his signature challenge: "…
1 year ago
EP 62 Tracy Nolan VP at Humana shares her experience with crisis and developing new leaders
Episode 62
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What does it take to lead through chaos? Tracy Nolan knows firsthand. This remarkable Fortune 100 executive has repeatedly stepped in…
1 year ago
EP 61 Building Brand Resilience Before Crisis Hits, with Tiffany Muehlbauer
Episode 61
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What happens when crisis hits your business and the only information people can find about you online is that negative event? In our …
1 year, 2 months ago
EP 60 The Hidden Patterns Behind Effective Crisis Communications with Jeff Hahn
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Behind every crisis response lies hidden patterns that determine success or failure. In this illuminating conversation, crisis commun…
1 year, 2 months ago
EP 59 Which CEO did it better, Round 2 - the Air India plagiarizing scandal
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When does crisis preparation cross the line into inauthentic communication? The recent Air India crash that claimed 270 lives sparked…
1 year, 2 months ago
EP 58 Kerrville, Texas July 4 flood - crisis communications review
Episode 58
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A wall of water 40 feet high. Spotty cell service. A holiday weekend. These factors converged to create one of the deadliest flooding…
1 year, 2 months ago
EP 57 Which CEO did it better - American Air or India Air?
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When disaster strikes, every word matters. The recent Air India crash that claimed 270 lives has revealed a fascinating behind-the-sc…
1 year, 2 months ago
EP 56 When The Power Grid Fails - The Art of Municipal Crisis Planning
Episode 56
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What does it take to prepare a community for disaster? In this revealing conversation with municipal crisis planning expert Alicia Jo…
1 year, 4 months ago
EP 55 Frontline Decisions: How Wildfire Leaders Navigate Life and Death
Episode 55
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Leadership under pressure doesn't get much more intense than directing wildland firefighting operations when lives hang in the balanc…
1 year, 4 months ago