Podcast Episodes
Back to Search
EP74 Managing social media in a crisis and building a capable team, with Lee Caraher
Episode 74
Send us Fan Mail
One rushed reply can turn a small complaint into a full-blown brand reputation crisis, and social media makes that mistake painfully …
6 months ago
EP73 Hot take on Air Canada plane crash communications, with Lee Caraher
Episode 73
Send us Fan Mail
A late-night plane crash is tragic on its own, but it also triggers a second crisis that unfolds at the speed of phones, headlines, a…
6 months ago
EP72 The Stryker cyber attack and executive readiness, with Susan D. Nelson
Episode 72
Send us Fan Mail
Your crisis plan looks great on paper until the day you can’t use email, chat, or even your own devices. That’s where this conversati…
6 months, 1 week ago
EP71 Reporter turned public affairs pro - stories over a career in oil and gas, with Ruth Rendon
Episode 71
Send us Fan Mail
Alarms don’t announce themselves politely. They scream into your day and force you to decide who speaks, what’s true, and how to stea…
6 months, 3 weeks ago
EP70 How Crisis Leadership Shaped A Black Swan Sci-Fi Trilogy
Episode 70
Send us Fan Mail
Sirens fade, but the lessons shouldn’t. On this episode, we sit down with Helen Hynson Vettori—former paramedic, federal emergency pl…
7 months ago
EP69 Dealing with rage farming and manufactured outrage, with Phil Borremans
Episode 69
Send us Fan Mail
Outrage online isn’t always organic—and when it’s engineered, it can hit hard. We sit down with crisis and risk consultant Phil Borre…
8 months, 1 week ago
EP68 What the pros are saying about deepfakes, AI integration, and the trust deficit, with Phil Borremans
Episode 68
Send us Fan Mail
In this episode, Philippe Borremans joins the podcast to explore key crisis preparedness and response strategies, including the growi…
8 months, 2 weeks ago
EP67 Adding AI to your crisis strategy with Albie.ai
Episode 67
Send us Fan Mail
Imagine walking into a crisis room with a complete first-draft playbook—roles, spans of control, holding lines, and a 48-hour plan—re…
10 months, 2 weeks ago
EP66 Tools for preparing and leading in a crisis, with author Michele Ehrhart
Episode 66
Send us Fan Mail
Crises don’t wait for perfect plans, which is why Michelle Ehrhart’s mantra—practice makes permanent—hits so hard. Michelle, former V…
10 months, 3 weeks ago
EP65 Quick take - UPS plane crash in Louisville, KY, with guest Michele Ehrhart
Episode 65
Send us Fan Mail
A deadly crash at UPS’s Louisville hub put crisis leadership under a microscope—and the first 24 hours told a powerful story about ti…
10 months, 3 weeks ago