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EP 60 The Hidden Patterns Behind Effective Crisis Communications with Jeff Hahn

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Behind every crisis response lies hidden patterns that determine success or failure. In this illuminating conversation, crisis commun…

9 months, 1 week ago

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EP 59 Which CEO did it better, Round 2 - the Air India plagiarizing scandal

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When does crisis preparation cross the line into inauthentic communication? The recent Air India crash that claimed 270 lives sparked…

9 months, 2 weeks ago

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EP 58 Kerrville, Texas July 4 flood - crisis communications review

Episode 58

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A wall of water 40 feet high. Spotty cell service. A holiday weekend. These factors converged to create one of the deadliest flooding…

9 months, 3 weeks ago

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EP 57 Which CEO did it better - American Air or India Air?

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When disaster strikes, every word matters. The recent Air India crash that claimed 270 lives has revealed a fascinating behind-the-sc…

10 months ago

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EP 56 When The Power Grid Fails - The Art of Municipal Crisis Planning

Episode 56

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What does it take to prepare a community for disaster? In this revealing conversation with municipal crisis planning expert Alicia Jo…

11 months, 3 weeks ago

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EP 55 Frontline Decisions: How Wildfire Leaders Navigate Life and Death

Episode 55

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Leadership under pressure doesn't get much more intense than directing wildland firefighting operations when lives hang in the balanc…

1 year ago

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EP 54 Earthquake Aftermath: Crisis Leadership in Christchurch

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When a 6.3 magnitude earthquake struck Christchurch in February 2011, crisis manager Brendan Winder faced the ultimate test of leader…

1 year ago

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EP 53 CEO risks: from podcasts to crisis response, with Janie Jordan

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The rise of long-form interviews has created a new challenge for executives trying to balance authenticity with strategic messaging. …

1 year, 1 month ago

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EP 52 Are you crisis-ready in an age of influencers? With Janie Jordan

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The media landscape is undergoing a seismic shift, and crisis communications must evolve alongside it. Communications expert Janie Jo…

1 year, 1 month ago

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EP 51 Battling ISIS and the media when death touches a military team

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Join us for an engaging conversation with Katy O'Hara, a seasoned public information officer and firefighter, who shares her formidab…

1 year, 1 month ago

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