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Beyond OTA Savings: Why Direct Bookings Are Your Key to Understanding Guests - Chris Bowling, BWH Hotels
Beyond OTA Savings: Why Direct Bookings Are Your Key to Understanding Guests - Chris Bowling, BWH Hotels

In this episode, Chris Bowling, Head of Digital and Consumer Marketing at BWH Hotels Great Britain, shares insights on the importance of direct booki…

1 year, 8 months ago

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How AI Helps Me Run More Profitable Hotels - Sean Murphy, The Bower
How AI Helps Me Run More Profitable Hotels - Sean Murphy, The Bower

In this episode, Sean Murphy, General Manager at The Bower, shares how technology like AI can optimize operations, free your team to elevate guest ex…

1 year, 8 months ago

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From Pool Attendant to Achieving Forbes 5-Star Recognition - Sean Murphy, The Bower
From Pool Attendant to Achieving Forbes 5-Star Recognition - Sean Murphy, The Bower

In this episode, Sean Murphy, General Manager at The Bower, shares his inspiring career journey in hospitality, from his beginnings at Ritz-Carlton t…

1 year, 8 months ago

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How Creative Wellness in Hospitality Is Elevating Guest Experience and Driving Revenue Now - Lou Zameryka
How Creative Wellness in Hospitality Is Elevating Guest Experience and Driving Revenue Now - Lou Zameryka

In this episode, Lou Zameryka, founder of Alively and partner at Ventures Hospitality, shares insights on integrating wellness into hospitality to dr…

1 year, 8 months ago

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50 Days, 50 Concepts: Rethinking Experiential Hospitality with Generative AI - Dylan Barahona
50 Days, 50 Concepts: Rethinking Experiential Hospitality with Generative AI - Dylan Barahona

In this episode, Dylan Barahona shares his journey from building Lego hotels as a child to creating immersive VIP experiences at high-profile events …

1 year, 8 months ago

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Tech CEO-Turned-Hotel CEO Shares Tech Advice - Ben Rafter, Springboard Hospitality
Tech CEO-Turned-Hotel CEO Shares Tech Advice - Ben Rafter, Springboard Hospitality

In this episode, Ben Rafter, President and CEO of Springboard Hospitality, shares insights on how innovation and technology can empower hospitality p…

1 year, 8 months ago

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What Happens When a Tech CEO Leads a Hotel Company - Ben Rafter, Springboard Hospitality
What Happens When a Tech CEO Leads a Hotel Company - Ben Rafter, Springboard Hospitality

In this episode, Ben Rafter, President and CEO of Springboard Hospitality, shares his career journey from the tech industry to hospitality and his in…

1 year, 8 months ago

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What’s Really Happening in Hotels Now: A Conversation with Top Hotel Asset Manager Rachel Roginsky
What’s Really Happening in Hotels Now: A Conversation with Top Hotel Asset Manager Rachel Roginsky

In this episode, Rachel Roginski, Principal at Pinnacle Advisory Group, shares her take on our State of the Hotel Industry research.

You may also enjo…

1 year, 9 months ago

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Beyond Efficiency: How AI Can Help Hospitality Thrive in 2025 - Lou Zameryka
Beyond Efficiency: How AI Can Help Hospitality Thrive in 2025 - Lou Zameryka

In this episode, Lou Zameryka shares his take on the State of the Hotel Industry research discussed yesterday.

Article referenced: The AI Revolution i…

1 year, 9 months ago

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The State of the Hotel Industry: 5 Things To Know for 2025 - Josiah Mackenzie
The State of the Hotel Industry: 5 Things To Know for 2025 - Josiah Mackenzie

In this episode, Josiah Mackenzie shares key insights about the state of the hotel industry for 2025, based on a comprehensive survey conducted on th…

1 year, 9 months ago

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