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Can You Scale Personalized Hospitality? Lessons from Nairobi’s Tribe Hotel - Shamim Ehsani
In this episode, Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, shares insights on scaling personalized hospitality by creating operational str…
1 year, 3 months ago
How Tribe Hotel’s Staff Created a Guest Experience Program That Showcases the Best of Kenya - Shamim Ehsani
In this episode, Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, shares how his staff created a unique guest experience program designed to auth…
1 year, 3 months ago
Breaking the Colonial Mold: How Kenya's Tribe Hotel Sets a New Standard for Luxury Hospitality - Shamim Ehsani
In this episode, Shamim Ehsani, co-founder of Tribe Hotel in Nairobi, shares how he's reshaping luxury hospitality by breaking away from colonial-era…
1 year, 3 months ago
![What I've Learned Building Productive Tech Partnerships - Michael Levie [Greatest Hits]](https://storage.buzzsprout.com/2ovp32zcw7aepzuhl1xizpo6vy2r?.jpg)
What I've Learned Building Productive Tech Partnerships - Michael Levie [Greatest Hits]
In this episode from our archives, Michael Levie, co-founder and former Chief Operating Officer of citizenM, shares his insights on effectively worki…
1 year, 3 months ago
![Turning Technology into a Competitive Advantage for Hotels - Mark Fancourt [Greatest Hits]](https://storage.buzzsprout.com/xsretzbokq6zfr6jxyax6sum6m3s?.jpg)
Turning Technology into a Competitive Advantage for Hotels - Mark Fancourt [Greatest Hits]
In this replay episode, Mark Fancourt, founder and principal of TRAVHOTECH, shares insights into the evolving landscape of hospitality technology, dr…
1 year, 3 months ago
![Why Real-Time Operations Will Define Success in Hospitality - Josiah Mackenzie & Wil Slickers [Greatest Hits]](https://storage.buzzsprout.com/p5l3m3gz87rn6xpkgq7s8mc2hkg5?.jpg)
Why Real-Time Operations Will Define Success in Hospitality - Josiah Mackenzie & Wil Slickers [Greatest Hits]
In this episode, originally published in March 2025, Josiah Mackenzie and Wil Slickers discuss the major shifts happening in the hotel industry now, …
1 year, 3 months ago
![America's Chief AI Officer for Travel Shares Advice for 2025 - Janette Roush, Brand USA [Greatest Hits]](https://storage.buzzsprout.com/oh8z6661gnnp9cs9jpnvjiturwbi?.jpg)
America's Chief AI Officer for Travel Shares Advice for 2025 - Janette Roush, Brand USA [Greatest Hits]
In this episode, originally published December 2024, Janette Roush, the SVP of Innovation and Chief AI Officer at Brand USA, shares her insights on e…
1 year, 3 months ago
Designing Tech That Hotel Teams Actually Want to Use: Insights from Jerimi Ford
In this episode, hospitality tech pioneer Jerimi Ford shares his approach to designing technology that hotel teams genuinely want to use. He discusse…
1 year, 3 months ago
The Hotelier Who Gives 100% of Profits Away Shares What We Can All Learn About Generosity - Micah Lacher
In this episode, Micah Lacher, Principal of Anchor Investments and Mission Hotels, shares his mission to build America's most generous real estate co…
1 year, 3 months ago
Unpacking Ambition: Navigating Power, Pressure & Purpose in Hospitality Leadership with Emily Goldfischer & Nancy Mendelson
In this episode, Hospitality Daily hosts and hertelier founders Emily Goldfischer and Nancy Mendelson sit down with hospitality trailblazers Jennifer…
1 year, 3 months ago