Podcast Episodes
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"Making a Lasting Impression in a Single Moment of Time" (w/ Charlie Cole, CDO @ Tumi and Joseph Ansanelli, CEO @ Gladly)
Episode 118
How do modern brands create joyful customer experiences that last a lifetime? Charlie Cole, Chief Digital Officer of luxury travel brand Tumi, Joseph…
6 years, 8 months ago
Trustwashing
Episode 117
We ask the question - is social activism by brands virtue-signaling or tone-deaf marketing? Listen now!
Main Takeaways:
Woke-washing has become mor…
6 years, 8 months ago
"Late-Stage Capitalism"
Episode 116
Phillip and Brian get into the implications of multi-generational branding, the ever-changing face of retail interactions, and discuss how empowering…
6 years, 8 months ago
Overcoming Choice Paralysis (feat. Claudine Bianchi, CMO at Zoovu)
Episode 115
Our 2019 theme of clienteling for digital commerce continues with an interview with Claudine Bianchi, CMO at Zoovu, a Guided Commerce service which c…
6 years, 8 months ago
Re-Commerce®
Our Monday Update is back: "Re-commerce" players like StockX and TheRealReal have huge news this week in our continued coverage of Secondhand Commerc…
6 years, 8 months ago
Store Closings in Reverse (w/ Ingrid Milman, e.l.f. Cosmetics)
Episode 114
Ingrid Milman is back, and she has some really exciting news to share with our audience! Some retailers are opening more stores, and somehow, Brian h…
6 years, 9 months ago
Cheap Fakes
Episode 113
Phillip and Brian are back to talking about deep fakes (and cheap fakes), Instagram may be having a massive influence on purchasing decisions, and is…
6 years, 9 months ago
"Chipotle is Woke Subway"
Episode 112
Brian wants to go "woke" hunting, Phillip identifies socially conscious brands, Digiday launches Modern Retail. PLUS: MailChimp creates a content di…
6 years, 9 months ago
"Real Estate as a Luxury Impulse Purchase"
Episode 111
Instagram is powering impulse luxury purchases, Snapchat launches commerce (for influencers), IKEA rolls out robot furniture, PLUS: Stitch Fix earnin…
6 years, 9 months ago
"Challenging the Design Normative"
Episode 110
Bonobos is the newest to try-before-you-buy brands, Walmart is killing it, Phillip loves on ULTA (again) but not for the reason you think - PLUS a ne…
6 years, 9 months ago