Podcast Episodes
Back to Search2024 Industry Predictions
Episode 315
If you've been listening to the podcast for some time now, you know that I like to share my thoughts on where our industry is heading, and I do this …
2 years, 3 months ago
How to Make a Referral Program Work
Episode 314
It's clear that referrals are going to become increasingly important in 2024, and beyond, in our industry. In fact, I feel like we are in a renaissan…
2 years, 3 months ago
Affiliate Links for Retail Sales
Episode 313
Although I've touched on it briefly before, I haven't really coached to online retail sales before on the podcast, but today that is going to change!…
2 years, 4 months ago
The Holiday Season Feels Different…
Episode 312
Have you noticed that the holiday season this year is just….different? I have been doing my research, studying and preparing for this episode for a…
2 years, 4 months ago
Pricing Rumors, Misfires, and Scare Tactics
Episode 311
There is a lot of misinformation going around in our industry right now and it worries me greatly, because as an industry we have grown and come such…
2 years, 4 months ago
Pros & Cons of Salon Partnerships
Episode 310
If you're considering a partnership with your salon business, think carefully, because research shows that about 70 percent of business partnerships …
2 years, 4 months ago
Should a Booth Rental Salon Provide Clients & Online Booking?
Episode 309
This week's episode is inspired by a question from a listener who is wondering if a booth rental salon should provide clients and online booking to b…
2 years, 5 months ago
Salon Assistant, Mentee, or Liability?
Episode 308
When I first joined the industry it was as an assistant, but everything has changed since then, and I want to talk about how this role has evolved. I…
2 years, 5 months ago
The Clients Ghosting Trend…
Episode 307
Cancellations and no-shows are nothing new to our industry, but what is changing is the volume and pace at which it has been happening. Make no mista…
2 years, 5 months ago
Hiring the Perfect Salon Manager
Episode 306
Today I share how to hire the perfect salon manager, and as you'll hear, this isn't about hiring someone exactly like you and with your same skill se…
2 years, 5 months ago