Podcast Episodes
Back to SearchDo you have to choose between Efficiency & good Customer Service?
Season 1 Episode 42
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🎧 Sue Hedaux, Co-founder at ReThink tells us why you shouldn't have to compromise service to be more efficient and productive 🎧
#thep…
5 years, 9 months ago
The challenges of a small stores with high customer volume
Season 1 Episode 37
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🎧 Neil Parrish, Workload Planning Manager at Greggs talks about the challenges of having small footprint shops with high customer vol…
5 years, 9 months ago
The challenges of running a Pharmacy chain through a Pandemic
Season 1 Episode 41
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🎧 Matt Hussain, Change & Productivity Manager at Well Pharmacy shares the amazing journey the business went on at the start of the Pa…
5 years, 9 months ago
Retail USA V UK
Season 1 Episode 40
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🎧 Sanford Stein, Retail expert and regular Forbes contributor, discusses the state of Retail in the USA. Is it on a different traject…
5 years, 9 months ago
Keeping the world connected
Season 1 Episode 39
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🎧 David Travis, Chief Product & Technology Officer at Red Bee Media & Board Member at Leyton Orient FC talks with Simon about how the…
5 years, 9 months ago
Grey Tuesday
Season 1 Episode 38
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🎧 Clare Bailey, Founder of The Retail Champion & Independent Retail Consultant talks with Simon about the impact lockdown is having o…
5 years, 9 months ago
Where will you visit on the Metro map?
Season 2 Episode 11
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Karen Dyke, CEO at Retail Manager Solutions (RMS) shares how they have been helping the sudden switch to remote working and the benef…
5 years, 9 months ago
How is automation impacting the Customer & Store?
Season 2 Episode 10
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Wayne Snyder, VP Retail Strategy EMEA and Kim Hill, WFM Solution Advisor EMEA at Blue Yonder share their thoughts on how automation…
5 years, 9 months ago
Is WFM a Change or IT driven project?
Season 2 Episode 9
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Amanda Simms, Founder and CEO at Simms & Associates discusses if WFM should be an IT or Change project, not underestimating the impo…
5 years, 9 months ago
Driving Store Performance through AI and Machine Learning
Season 2 Episode 8
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🎧How do you make sure Susan is happy?🎧
Ian Marshall, Customer Success Director EMEA, and Stuart Thompson, Solution Consultant EMEA, at…
5 years, 10 months ago