Podcast Episodes
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What is the way to Covid safe premises?
Season 1 Episode 48
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Andrew Busby & Pat Kelly Co-Founders of SafePrem Solutions tell us about their mission to provide a fully independent end to end Covi…
5 years, 7 months ago
Physical retail isn’t dead—but boring retail is!
Season 1 Episode 47
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Steve Dennis, Keynote Speaker | Top Retail Influencer | Strategic Advisor | Senior Forbes Contributor | Author-"Remarkable Retail" gi…
5 years, 7 months ago
What makes people happy & engaged at work?
Season 1 Episode 46
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Lord Mark Price, Founder of WorkL and Engaging Business and former Deputy Chairman at John Lewis Partnership and Managing Director at…
5 years, 8 months ago
Making a difference locally
Season 1 Episode 45
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Steve Leach, Sales Director at Nisa Retail shares his thoughts on the future of convenience retail, lessons learnt during lockdown 1 …
5 years, 8 months ago
Where is your Customer?
Season 1 Episode 44
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Andrew Busby, Founder Retail Reflections and Co-Founder SafePrem Solutions shares his views on why it is important to know where you …
5 years, 8 months ago
ReThink & InMoment - Inclusive Experiences
Season 3 Episode 4
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Simon Fraser, VP, Customer Experience Strategy at InMoment is back for the final episode in this series. Simon covers...
What are Incl…
5 years, 8 months ago
ReThink & InMoment - Self checkout and the move to self pay
Season 3 Episode 3
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🎧 Simon Fraser, VP, Customer Experience Strategy at InMoment is back for episode 3. He shares his thoughts on the evolution of paymen…
5 years, 8 months ago
ReThink & InMoment - Omnichannel
Season 3 Episode 2
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🎧 Simon Fraser, VP, Customer Experience Strategy at InMoment returns. He discusses the challenges of delivering a great experience wh…
5 years, 8 months ago
ReThink & InMoment - Customer Experience V Brand Promise
Season 3 Episode 1
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🎧 Derek Eccleston, CX Consultant at InMoment kicks off the series by sharing some amazing stories of companies that deliver on their …
5 years, 8 months ago
What does the future look like for hospitality?
Season 1 Episode 43
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These are worrying times for an industry that we all rely on to socialise with friends and family, but all is not lost!!
🎧 Ann Elliott…
5 years, 9 months ago