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The Cost of Managing From Above | William Hurst, Revisited

Season 1

William Hurst is all too familiar with the disasters that have resulted from tops-down governance. Through years of fieldwork in China and Indonesia,…

6 months, 3 weeks ago

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The Toxicity We Tolerate at Work | Catherine Mattice

Season 1 Episode 183

Toxicity at work isn’t always obvious. Most times, it shows up as sarcasm, neglect, and unresolved conflict. Catherine Mattice learned this firsthand…

7 months ago

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Technology Alone Won’t Change the World | Kentaro Toyama, Revisited

Season 1

Kentaro Toyama spent a decade designing technologies to fight global poverty and improve education and health. As co-founder of Microsoft Research In…

7 months, 1 week ago

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The Problem With Scale: What Growing Too Big Does to Work | Geoffrey West

Season 1 Episode 182

Geoffrey West didn’t set out to explain work. He was a physicist trying to understand why living things grow, age, and die. But when his questions ex…

7 months, 2 weeks ago

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What Classrooms Reveal About Designing Better Work | Peter Liljedahl, Revisited

Season 1

After decades in education, Dr. Peter Liljedahl realized that many classrooms fail to engage the people inside them. Rather than accept that reality,…

7 months, 3 weeks ago

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What Complex Organizations Do to Ethics | Ed Freeman

Season 1 Episode 181

Ethical questions at work rarely show up as rules or compliance issues. They show up in the systems organizations design and the outcomes those syste…

8 months ago

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The Experience IS the Brand | Alder Yarrow, Revisited

Experience is brand. The experiences people have with a company shape how they feel, what they trust, and whether they stay. Creating those experienc…

8 months, 1 week ago

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What Happens When AI Removes Friction from Work | Aaron Horwath

Season 1 Episode 180

While leading L&D at Creative Force, Aaron Horwath and his leaders began treating work as a product to be designed. That shift had wide effects, incl…

8 months, 2 weeks ago

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Psychological Design: How Environments Predict Our Psychology, Behavior, and Ability to Thrive | Jan Golembiewski, Revisited

Every building comes with a set of expectations. Students are quiet in a library, but loud on a playground. Adults are focused in their deckchairs ye…

8 months, 3 weeks ago

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Investing in the Future of Work: A New Path for Venture Capital | Virginie Raphaël

Season 1 Episode 179

Ideas don’t grow on their own. Something has to amplify them. Universities amplify what they teach, consultants amplify what they recommend, and mone…

9 months ago

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