Podcast Episodes

Dashboard: It’s the Data, Stupid

This week, Black Friday and Small Business Saturday will represent hugely important shopping days for many retailers. But Gene Marks tells Loren Feld…

2 years, 8 months ago

Start Up, Throw Up, and Grow Up

Episode 174

This week, in episode 174, Dana White drops a few surprises. When we began this podcast in 2020, Dana had two promising hair salons in Detroit that s…

2 years, 8 months ago

The I-Hate-Marketing Approach to Marketing

Episode 173

This week, in episode 173, Shawn Busse tells Jay Goltz and Mel Gravely why he doesn’t want his firm, Kinesis, to be known as a marketing agency. Part…

2 years, 8 months ago

Dashboard: Can You Fire Employees Who Won’t Return to the Office?

This week, Gene Marks warns business owners that the National Labor Relations Board has taken an action that could make it harder to fire employees w…

2 years, 8 months ago

Best of: Sometimes, Dreams Do Come True

If you’ve been listening to this podcast, you know we spend a lot of time talking about all of the things that can go wrong for a business owner. And…

2 years, 8 months ago

Dashboard: It’ll Change Everything

This week, Shawn Busse tells Loren Feldman why he’s long been skeptical of big data, especially the data many businesses collect from their customers…

2 years, 8 months ago

And Some Days the Bear Eats You

Episode 172

This week, in episode 172, Liz Picarazzi tells Jay Goltz and Sarah Segal that her trip to a bear sanctuary in Montana to get her trash enclosures cer…

2 years, 9 months ago

Dashboard: Gene Marks Expects an A.I. Backlash

For months, Gene has been telling us about all of the cool things we’ll be able to do with Microsoft’s Office 365 and Google’s Workspace when those c…

2 years, 9 months ago

We Haven’t Signed a New Client in Eight Months

Episode 171

This week, in episode 171, we meet Jaci Russo, the co-founder and CEO of BrandRusso and the latest addition to the 21 Hats Podcast team. Jaci tells J…

2 years, 9 months ago

Dashboard: The Insane Burden of Health Insurance

This week, we learn that Gene Marks and Bernie Sanders agree on something, which is that there are better ways to handle health insurance than making…

2 years, 9 months ago