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Time Is Everything
Episode 246
I am just around the corner. Be there soon. An hour later you ask: Which corner? And what does soon mean? Time is all you have and leaving its defini…
6 months, 4 weeks ago
Losing Trust, It Is Personal — Sort Of
Episode 245
The line between personal and creative is blurry at best. You are professional but you are also an artist required to move beyond the technical. Trus…
7 months ago
The Client Is Always Wrong
Episode 244
We have all been trained to think that the customer is always right. For creative business though, they are always wrong. It is a distinction with a …
7 months, 1 week ago
More For Employees
Episode 243
Try harder. Pay more attention to detail. Focus. None of these are helpful to creative business employees. It truly is not about you as a person, it …
7 months, 2 weeks ago
The Four Transitions
Episode 242
To move forward, you need a strong foundation. Something you can return to again and again. Enter the four transitions: Potential to actual client, i…
7 months, 3 weeks ago
Beanie Babies And The Pet Rock
Episode 241
The absurdity of what resonates with our culture is never lost on me. I wanted to have a little bit of fun today to illustrate the point that the dif…
8 months ago
What Does It Mean To Be the Super-Client?
Episode 240
You know how you treat your clients. You know the promises you make and how you intend to keep them. Yet you do not consider yourself a super client.…
8 months, 1 week ago
You Go First
Episode 239
The key to sustained value, important clients and great work? Proaction. If you do not go first, there will be no story, no spark only reflection. Fl…
8 months, 2 weeks ago
Know The Rules
Episode 238
The idea that your clients understand what you do is like most people in the United States appreciating how awesome Virat Kohli is. So let's talk con…
8 months, 3 weeks ago
The Information Business – Responsibility and Authority
Episode 237
All creative businesses are in the information business. You are provided information — what is the project, you provide information and then you act…
9 months ago