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Scaling Excellence Without Losing the Soul of Your Company
Scaling Excellence Without Losing the Soul of Your Company

Scaling Excellence Without Losing The Soul of Your Company In this episode, Jared, Chris, and Charles wrestle with the challenge of scaling excellenc…

7 months, 1 week ago

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Belief Beats Compliance: Getting Team Buy-in on New Systems
Belief Beats Compliance: Getting Team Buy-in on New Systems

In this week’s episode, Jared and Chris explore the difference between creating procedures people follow and building systems people believe in. They…

7 months, 2 weeks ago

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Get Away From It All – How putting things down and stepping away can help
Get Away From It All – How putting things down and stepping away can help

This week on the podcast we are chatting about what could be in the new year and ultimately touch on a few things that could go a long way to help –…

7 months, 3 weeks ago

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More Than One Way to Help – Different ways to assist those around you
More Than One Way to Help – Different ways to assist those around you

In this episode, we explore the collaborative spirit of the coffee industry and why we value sharing knowledge even with our peers and competitors. W…

8 months ago

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Marc with a C – Helping our partners do what's right for them
Marc with a C – Helping our partners do what's right for them

This episode is a wide-ranging conversation about how coffee businesses support people at different stages, from new partners to experienced teams. M…

8 months, 1 week ago

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Serving the Room – Hospitality in high-traffic environments
Serving the Room – Hospitality in high-traffic environments

This week is a classic “how did we get here?” episode — starting with the pain of losing a recording, then jumping into what’s been happening in our …

8 months, 2 weeks ago

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Care Over Perfection – The balance between craft and hospitality
Care Over Perfection – The balance between craft and hospitality

This episode explores how company culture is shaped by the balance between craft and hospitality. We talk about what happens when standards exist wit…

8 months, 3 weeks ago

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Culture in Practice – The everyday actions that make things happen
Culture in Practice – The everyday actions that make things happen

This week’s episode is all about culture — what it is, why it matters, and how it actually shows up in the day-to-day. We talk about how culture isn’…

8 months, 4 weeks ago

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Forward Thinking – Making the future easy to manage
Forward Thinking – Making the future easy to manage

This week we talk about what it really looks like to think ahead in a business. Instead of getting stuck reacting to today’s problems, we look at how…

9 months ago

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The People Puzzle – Understanding your team in a new way
The People Puzzle – Understanding your team in a new way

This week we dig into The Predictive Index and how tools like it can help leaders better understand the people on their team. Instead of guessing at …

9 months, 2 weeks ago

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