Podcast Episodes
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AI Innovations in Customer Service, Windows 11 Updates, and Apple's Healthcare Disruption
Episode 1418
Slack is enhancing user workflows by integrating AI agents from various partners, including Salesforce and Asana, to streamline tasks and improve pro…
2 years, 1 month ago
AI Regulations, New, Unusual Cybersecurity Threats, and Intel's Foundry Challenges
Episode 1416
The episode opens with a report on a series of explosions involving handheld pagers in Lebanon and Syria, which injured multiple individuals, includi…
2 years, 1 month ago
Amazon's Office Return, Microsoft AI Updates, CrowdStrike Issues, and AI in Customer Service
Episode 1415
We start with Amazon's announcement that it will require corporate employees to return to the office five days a week by January 2025. This decision,…
2 years, 1 month ago
Next-Gen MSPs, AI Growth, Cybersecurity Spending, and Apple's Health Tech Advances
Episode 1414
Dave Sobel discusses the evolving landscape of managed service providers (MSPs) and the increasing importance of cybersecurity and compliance. With a…
2 years, 1 month ago
MSP Cybersecurity: Call the FBI Before the Breach, Not After — Brett Leatherman, FBI
Episode 1402
In this bonus episode of The Business of Tech podcast, Brett Leatherman, a senior executive with the FBI, provides insights into the current cybersec…
2 years, 1 month ago
Consumption Billing for MSPs: Rising Cloud Bills Create a Cost Play — Business of Tech Lounge with TC Doyle
Episode 1410
Host Dave Sobel dives into the evolving landscape of cloud pricing and AI models, highlighting the significant shifts that are reshaping customer exp…
2 years, 1 month ago
Hybrid Work Trends, Microsoft Upgrades, AT&T vs. Broadcom, Intel's Future, and Zendesk Pricing
Episode 1413
A recent Zoom survey reveals that 83% of employees report higher productivity in hybrid environments, with 64% of leaders adopting such models. Desp…
2 years, 1 month ago
California AI Bill Faces Opposition, ConnectWise Acquisitions, and AI in Sports Reporting
Episode 1411
The episode starts with California's AI safety bill, SB 1047. The bill, which mandates safety testing and third-party audits for advanced AI systems …
2 years, 1 month ago
Ransomware Recovery Gaps, AI Risks, DOL Cybersecurity Guidance, and Intel's Strategic Shift
Episode 1409
A recent survey reveals that while 80% of IT leaders express confidence in their recovery strategies post-ransomware attacks, nearly 70% have paid ra…
2 years, 1 month ago
AI Strategies, Creativity in Education, and Apple's Healthcare Innovations
Episode 1408
Gartner emphasizes the importance of tailored AI strategies, suggesting that focused use cases yield better returns on investment compared to broad, …
2 years, 1 month ago