Podcast Episodes
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AI's Impact on SMBs: Revenue Gains, Cloud Growth, and New Tools from Zoom, MailChimp, Microsoft
Episode 1668
Small and medium-sized businesses (SMBs) are increasingly recognizing the importance of adopting artificial intelligence (AI) to stay competitive in …
1 year, 4 months ago
Unlocking Profitability: Andrew Bolton's Unique Approach to Tech Support for Seniors
Episode 1650
Andrew Bolton, CEO and co-founder of TechRescue, has developed a unique approach to delivering technical services specifically tailored for seniors. …
1 year, 4 months ago
Inside Empath's $2M Raise: Wes Spencer Discusses Community Investment for MSP Growth
Episode 1664
Wes Spencer, co-founder of Empath, a training and education platform for managed service providers (MSPs), discusses a unique funding model that dive…
1 year, 4 months ago
AI's Jagged Age: Memory Limits, Retrieval Bots, and Legal Battles Over Encryption and Privacy
Episode 1665
AI models have a defined memory ceiling, which is reshaping the ongoing debates surrounding copyright and data privacy. Recent research from Meta, Go…
1 year, 4 months ago
Microsoft 365 Copilot's Security Flaw, AI in Misinformation, and Emerging Cybersecurity Solutions
Episode 1663
Microsoft 365 Copilot has been identified as having a significant security vulnerability known as Echo Leak, which allows hackers to access sensitive…
1 year, 4 months ago
O3 Pro's Launch, Reddit's Lawsuit Against Anthropic, and Cisco's New AI-Driven Networking Gear
Episode 1661
OpenAI has launched the O3 Pro Artificial Intelligence model, which focuses on delivering enterprise-grade accuracy and enhanced tool integration, al…
1 year, 4 months ago
PAX 8's AI Solutions, Apple's Developer Access, Cybersecurity Policy Changes, and MSP Support Group
Episode 1660
PAX 8 has announced the development of the first Managed Intelligence Toolkit, set to launch in 2026, aimed at empowering managed service providers (…
1 year, 4 months ago
U.S. Job Growth Declines, Windows 11 Stagnates, Cyber Insurance Partnerships, CrowdStrike's Forecast
Episode 1659
U.S. hiring continues to show modest growth, with the Bureau of Labor Statistics reporting an addition of 139,000 jobs in May, surpassing economists'…
1 year, 4 months ago
AI in Managed Services: Strategies for MSPs to Thrive Amidst Disruption with Stephen Hinch
Episode 1639
Stephen Hinch, an expert in managed services and author of "Winning Through Innovation," discusses the challenges and opportunities for innovation wi…
1 year, 4 months ago
AI's Impact on IT Management: Navigating Microsoft Updates, Talent Shortages, and Automation with Elliott Hyman
Episode 1656
Elliot Hyman, CEO of the Lyra Technology Group, joins Dave Sobel to discuss the evolving landscape of IT management, particularly in light of Microso…
1 year, 4 months ago