Podcast Episodes
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Understanding AI Error Rates: Best Practices for MSPs in Workflow Automation and Project Management with Mike Psenka
Episode 1717
Mike Psenka, CEO of Moovila, discusses the limitations and challenges of large foundational AI models, particularly in the context of their applicati…
1 year, 2 months ago
Microsoft Undercuts MSP Margins, Alert Fatigue Hits Security Teams, Intel's Bailout, AI Server Boom
Episode 1726
Microsoft is facing backlash from managed service providers (MSPs) for not adequately protecting them against aggressive pricing strategies employed …
1 year, 2 months ago
Unlocking MSP Success: Mastering Customer Communication and Market Intelligence Strategies with Jennifer Oladipo
Episode 1714
Dave Sobel interviews Jennifer Oladipo, an award-winning business and technology journalist turned consultant, about the communication challenges fac…
1 year, 2 months ago
Navigating Client Uncertainty: AI, Cybersecurity, and Women in Leadership in MSPs with Jennifer Roy
Episode 1715
Jennifer Roy, CEO of Nucleus Networks, discusses her transition from COO to CEO and the broader responsibilities that come with the role. She emphasi…
1 year, 2 months ago
Michael Fass on Slide's Focused Backup Strategy and the Future of MSPs in a Changing Market
Episode 1713
Michael Fass, co-founder and CEO of Slide, discusses the company's focused approach to backup solutions for Managed Service Providers (MSPs). Unlike …
1 year, 2 months ago
From Phishing to AI: How SMBs Can Strengthen Cybersecurity with Simple Strategies with Ann Westerheim
Episode 1712
Ann Westerheim, founder and president of Ekaru, discusses the concept of "last mile services" in technology, emphasizing the importance of making adv…
1 year, 2 months ago
Agentic AI Transforms MSPs: From Service Dispatch to Managed Intelligence Providers with Rich Freeman
Episode 1723
Agentic AI is transitioning from demonstration to real-world application, particularly through the Model Context Protocol (MCP), which transforms tra…
1 year, 2 months ago
AI and Data Management: Why Speed Matters More Than Scale in Today's Business Landscape with Robert Buda
Episode 1708
Dave Sobel interviews Robert Buda, founder and president of Buda Consulting, about the critical role of data management in the age of AI. Buda emphas…
1 year, 2 months ago
Tariffs Impacting Inflation, AI Adoption Struggles, and Cybersecurity Changes Under Trump Orders
Episode 1722
Tariffs imposed during the Trump administration are now impacting businesses, leading to layoffs and price increases as companies adapt to rising cos…
1 year, 2 months ago
Cyber Budgets Shrink, GPT-5 Faces Backlash, FedRAMP Speeds Up, Vendors Squeeze MSPs
Episode 1720
The Cybersecurity and Infrastructure Security Agency (CISA) is facing significant criticism from state and local officials who feel abandoned due to …
1 year, 2 months ago