Podcast Episodes

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RAM Shortages Reshape Channel Economics: Interview with Howard Davies
RAM Shortages Reshape Channel Economics: Interview with Howard Davies

Episode 1916

The episode centers on sustained component shortages in the IT channel, specifically RAM, which are expected to last for approximately two years. Dav…

7 months, 3 weeks ago

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Microsoft and Anthropic Reshape MSP Partner Control Through Ecosystem Lock-In
Microsoft and Anthropic Reshape MSP Partner Control Through Ecosystem Lock-In

Episode 1924

The episode identifies a fundamental structural shift in the MSP and IT services landscape: vendor channel consolidation and ecosystem dependency are…

7 months, 3 weeks ago

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Drop in Search Clicks and Rise in AI Distribution Channels Shift Value Away from Traditional MSPs
Drop in Search Clicks and Rise in AI Distribution Channels Shift Value Away from Traditional MSPs

Episode 1923

AI deployment is compressing margins and altering the economic structure of the IT services market, with digital platforms and private equity–backed …

7 months, 3 weeks ago

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AI Risk Goes Downstream: Why MSPs Are Inheriting Liability from Vendors and Policy Gaps
AI Risk Goes Downstream: Why MSPs Are Inheriting Liability from Vendors and Policy Gaps

Episode 1922

The dominant structural mechanism highlighted is the industry-wide shift toward liability transfer and governance gaps in AI procurement, deployment,…

7 months, 3 weeks ago

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Microsoft and OpenAI Expand AI Agents While Shifting Governance Costs to MSPs
Microsoft and OpenAI Expand AI Agents While Shifting Governance Costs to MSPs

Episode 1921

A structural shift is occurring in the managed IT services landscape as AI capabilities are rapidly embedded across enterprise applications, with ove…

7 months, 3 weeks ago

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AI Remediation Without Governance: How MSPs Face Rising Liability and Cost Exposure
AI Remediation Without Governance: How MSPs Face Rising Liability and Cost Exposure

Episode 1920

The dominant structural shift identified centers on liability allocation and governance in the context of agentic AI deployment across IT and managed…

7 months, 3 weeks ago

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AI Integration Raises Data Governance Demands for MSPs — Colin Blair
AI Integration Raises Data Governance Demands for MSPs — Colin Blair

Episode 1914

The episode centers on D&H’s strategic approach to vendor selection, AI program development, and partner enablement within the evolving landscape for…

7 months, 4 weeks ago

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The Decline of Core MSP Services: Surviving the Shift to AI-Driven Differentiation with Anurag Agarwal
The Decline of Core MSP Services: Surviving the Shift to AI-Driven Differentiation with Anurag Agarwal

Episode 1917

Research presented by Dave Sobel and Anurag Agarwal highlights a steep decline in profitability for core MSP services, driven by heightened commoditi…

7 months, 4 weeks ago

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MSPWell Launch Reveals Governance Gaps in Channel’s Mental Health Initiatives
MSPWell Launch Reveals Governance Gaps in Channel’s Mental Health Initiatives

Episode 1919

Correction (March 8, 2026): MSP Well stated that while a Discord server exists, it is currently configured as a “coming soon”/waitlist environment wi…

7 months, 4 weeks ago

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Margin Redistribution Forces MSP Service Restructuring in Memory-Constrained Markets
Margin Redistribution Forces MSP Service Restructuring in Memory-Constrained Markets

Episode 1918

Market segmentation driven by rising memory costs is actively restructuring the endpoint device landscape, leading to margin redistribution across th…

8 months ago

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