Podcast Episodes
Back to SearchHoward Speaks: How the COVID Pandemic Has Impacted Hiring In Dental Offices
Millions are unemployed but dentists struggle to find new employees
5 years, 3 months ago
Howard Speaks: Who's Answering Your Phone?
Who's answering your phone? Funnel-y how most dentists don't track their new patient journey from landing on your website to calling your dental offi…
5 years, 3 months ago
Howard Speaks: Same Day Dentistry
When you increase your treatment plan acceptance rate you prevent a small problem cavity today, from turning into a bigger problem root canal or extr…
5 years, 3 months ago
Howard Speaks: The New Patient Letter and Share the Care Card
Welcome to Our Practice! We realize that when it comes to picking a dentist that you have many choices to choose from. We want to sincerely thank you…
5 years, 3 months ago
Howard Speaks: Dental Public Health Specialists
Kudos and praise to all the Dental Public Health (PDH) specialists who were recognized as a speciality in 1950, focusing on improving dental health a…
5 years, 3 months ago
Howard Speaks: Pre-Appoint Hygiene Patients
When hygienist pre-appoint their own patients to future continuing care they will instantly find out which patients are onboard who isn't . If the pa…
5 years, 3 months ago
Howard Speaks: Perception Equals Reality
Perception equals reality despite the world not being flat because trust has more value than logic. The time needed to make a knowledgeable decision …
5 years, 3 months ago
Howard Speaks: New Patient Gifts
Do you reward your new patients with a gift?
5 years, 3 months ago
Howard Speaks: The Financial Arrangement
Profitability begins with the Financial Arrangement and ends with increasing account receivables, sending statements, then resending again with scary…
5 years, 3 months ago
Howard Speaks: Underpromise and Overdeliver
If you want to keep your promise you should Underpromise and Overdeliver. The First Law of Customer Service is Satisfaction = Perceptions – Expectati…
5 years, 3 months ago