Podcast Episodes
Back to Search216: How To Find The Right Staff
Episode 216
If you’ve ever felt like staffing your pet care business is an endless headache, you’re not alone — and this episode of the Overdog Podcast is packed with insights you can’t afford to miss. Fern sits…
Published on 4 months, 2 weeks ago
215: How To Outwork & Outsmart Just About Anyone
Episode 215
This week on the Overdog Podcast, Fern opens up about his own unconventional journey — one filled with risks, pivots, and a relentless drive to outwork and outsmart the competition. From his early ca…
Published on 4 months, 3 weeks ago
214: Your Staff’s Perspective About Work
Episode 214
Ever wondered what it really feels like to work in your own dog daycare or boarding business? This episode flips the script by diving deep into the staff’s perspective — straight from someone who liv…
Published on 5 months ago
213: Missed Calls Are Killing Your Business (and How To Fix It)
Episode 213
Are your phones helping or hurting your business? In this episode of the Overdog Podcast, Fern uncovers a common but overlooked problem in dog daycare and boarding facilities — how phone calls are ha…
Published on 5 months, 1 week ago
212: Creating a VIP Experience
Episode 212
Ever wonder how you can seriously stand out in the pet care industry? In this episode of the Overdog Podcast, Fern shares a game-changing insight sparked by his recent vacation to Mexico—and it has e…
Published on 5 months, 2 weeks ago
211: How to Delegate and Step Out of the Day-to-Day in Your Pet Resort
Episode 211
You're halfway through the year—are you where you thought you’d be? In this episode of the Overdog Podcast, we hit pause to take stock of the first six months of 2025. It’s the perfect time to assess…
Published on 5 months, 3 weeks ago
210: What Iconic Brands Can Teach You About Running a Pet Resort
Episode 210
Ever wonder how mega-brands like Apple, Nike, and Disney build such loyal followings—and how you could channel that same magic into your dog daycare or boarding business? In this episode, Fern dives …
Published on 5 months, 4 weeks ago
209: The IBPSA and Their New Forum Conference
Episode 209
Get ready to go behind the curtain of one of the pet care industry’s most influential yet often misunderstood organizations—IBPSA. In this episode, Fern brings on Carmen Rustenbeck and Brian Remo to …
Published on 6 months ago
208: Competition Won’t Kill Your Business - Complacency Will
Episode 208
Are you so busy eyeing the competition that you’re missing what’s really stalling your pet business? In this episode of the Overdog Podcast, Fern digs into a surprising truth: it’s not the new dog da…
Published on 6 months, 1 week ago
207: Where Pet Resorts Are Falling Short
Episode 207
In this episode of the Overdog Podcast, we're diving into the often-overlooked blind spots that could be silently sabotaging your pet care business. From failing to follow up with new leads to treati…
Published on 6 months, 2 weeks ago