Podcast Episodes
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Banking Distribution Strategies for the Next Decade
The ability to compete in the future will require new systems, new processes and a new culture. One option is to build a successor bank that would be…
6 years, 4 months ago
How to Win Tomorrow's Digital Consumer
Consumers insist on experiences that are personalized, friction-free and that make their lives easier. It’s no longer enough for organizations to sta…
6 years, 4 months ago
Biggest Fintech Winners of 2019
Automation and digital technology aimed at improving financial services continues to impact the banking ecosystem. From mobile payments to digital l…
6 years, 5 months ago
The Future of Fintech Investments
After a record-breaking 2018, fintech investment activity continues strong in 2019, as new start-ups take aim at traditional banks and credit unions …
6 years, 5 months ago
The Importance of Customer Success Management
Buying the right technology solution is only the beginning of the digital transformation journey. Organizations need onboarding support from solutio…
6 years, 5 months ago
Keys to Becoming a Digital Bank
Digital transformation in banking cannot occur without rewiring back-office processes, including streamlining operations and integrating data sets. B…
6 years, 5 months ago
Reinventing the Customer Experience in a Digital World
Organizations in all industries need a new operating model that puts the customer’s needs at the center of all digital transformation strategies. Thi…
6 years, 6 months ago
The Power of Design in Digital Transformation
Digital transformation is a challenge for organizations due to legacy infrastructure, internal silos, lack of a clear vision and resistance to change…
6 years, 6 months ago
AI and the VoiceFirst Revolution
The power of voice-based interactions has grown exponentially with the addition of always-on systems, combined with advanced analytics (AI), cloud-ba…
6 years, 6 months ago
One-on-One With Steve Wozniak
A Silicon Valley icon and philanthropist, Steve Wozniak helped shape the computing industry by co-founding Apple Computer with Steve Jobs in 1976. Si…
6 years, 6 months ago