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COVID-19 Impact on Future of Retail Banking
The COVID-19 pandemic is the most serious challenge to retail banking in almost a century. Retail banks have had to rethink distribution, support gov…
6 years, 1 month ago
The Digital Banking Tipping Point
According to Malcolm Gladwell, a ‘tipping point’ is the moment of critical mass, when an idea, trend or behavior crosses a threshold and spreads like…
6 years, 1 month ago
COVID-19 is Fast-Tracking Digital Transformation
In the book, 'Disrupt Yourself', by Whitney Johnson, it is suggested that the disruptions and changes that matter most start with personal disruption…
6 years, 1 month ago
The Future of Work Post COVID-19
After COVID-19, the world around us will be changed forever. In a matter of weeks, working from home has become the norm, not the exception. The viru…
6 years, 1 month ago
Financial Irrationality During COVID-19 Crisis
Despite the best intentions, consumers do not always act rationally with regards to money management. While we all know that we should limit debt and…
6 years, 1 month ago
Building a Culture-Driven Virtual Bank
I had the unique opportunity to visit WeLab as part of my visit to China in early January. WeLab uses proprietary risk management technology and adva…
6 years, 1 month ago
Banking Must Improve Financial Wellness For All
According to the 2019 U.S. Financial Health Pulse report, less than 30% of Americans could be considered financially healthy, with millions of househ…
6 years, 1 month ago
COVID-19 Will Change the Way Consumers Bank Forever
The number of bank branches and the number of people visiting bank branches has been decreasing for years. As a result of recent events, many organiz…
6 years, 2 months ago
Organizations Should Double Down on Innovation Now
The push for digital banking amid the growing emphasis on social distancing has put a spotlight on those organizations that have lagged behind the ma…
6 years, 2 months ago
Marketing During Times of Disruptive Change
The marketing profession has moved from art to science, with the use of new technologies powered by artificial intelligence (AI), with a level of per…
6 years, 2 months ago