Podcast Episodes
Back to SearchHumanized Digital Engagement Propels Growth in Banking
The demand for fast, humanized digital engagement has reached new heights, and is changing the financial services landscape. More than ever, customer…
3 years, 7 months ago
The Future of Open and Embedded Banking at Truist
In the past, consumers relied almost exclusively on legacy banking institutions for their financial interactions. Today, businesses across all indust…
3 years, 7 months ago
Your Back Office: The Missing Piece of Great CX
An Aberdeen Research report shows that improving operational efficiencies is now taking a back seat to customer experience in back-office operations.…
3 years, 8 months ago
MX: The Next Frontier of Money Experiences
Utah-based open finance solution provider MX Technologies has named several PayPal veterans to lead the firm’s next phase of growth. This growth will…
3 years, 8 months ago
Accelerating Innovation for Financial Institutions of All Sizes
Banks and credit unions are challenged to satisfy consumers with the traditional services they have used for decades, while also delivering the lates…
3 years, 8 months ago
FedNow: The Future of Instant Payments
Nearly two-thirds of consumers indicate they manage their financial relationships predominantly online or via their mobile device. In addition, nearl…
3 years, 8 months ago
BMO Harris: Promoting Gender Diversity in FinTech
While the fintech industry is growing rapidly, it is still rare to see women as fintech founders or women holding leadership roles. More concerning i…
3 years, 8 months ago
Ways Technology Can Positively Impact Costs, Efficiency and Reporting
As new players continue to expand market share with data and customer-centric business models, incumbent banks face an urgent need to modernize syste…
3 years, 8 months ago
Turning Information Overload into a Personal Superpower
Despite the benefits of easy information access, the amount of information each human needs to process is overwhelming, creating a reduction in compr…
3 years, 8 months ago
The Best Customer Experiences Start with Identity Protection
Trust in banking hinges on the ability of financial institutions to safeguard identities and keep consumer and business data private, particularly du…
3 years, 8 months ago