Podcast Episodes
Back to Search#119 - Surviving and Thriving in HVAC with Rich Jordan
Season 1 Episode 119
In this episode of 'Owned and Operated,' host John Wilson and special guest Rich Jordan look into the specific challenges and strategies for home ser…
2 years, 6 months ago
#118 - 'Jack'ed' Up Leadership: Powering Through Home Service Business Challenges
Season 1 Episode 118
In this episode of 'Owned and Operated', hosts John Wilson and Jack Carr dive into the critical topic of developing leadership within home service bu…
2 years, 6 months ago
#117 - Leads and LSAs: The Post-Acquisition Journey to 5 Million
Season 1 Episode 117
In this episode of Owned and Operated, John and Jack explores the intricacies of running a home service business, focusing particularly on residentia…
2 years, 6 months ago
#116 - SCORE! Navigating Success in Home Service Growth with Scorecarding
Season 1 Episode 116
In this episode of Owned and Operated, John and Jack explore the intricacies of running a home service business, focusing particularly on residential…
2 years, 6 months ago
#115 - Turf, Territory, and Scaling Your Business with Johannes Hock
Season 1 Episode 115
Today on the Owned and Operated podcast, the boys interview entrepreneur Johannes Hock, the Owner of an artificial turf company who lives in Austin, …
2 years, 6 months ago
#114 - Find Your Score! NPS, Customer Satisfaction, and Righting Wrongs
Season 1 Episode 114
In this episode, John and Jack discuss their strategies for enhancing customer satisfaction through the implementation of the Net Promoter Score (NPS…
2 years, 6 months ago
#113 - Fraud Unveiled: Navigating Small Business Scams & Safeguards
Season 1 Episode 113
Join John and Jack as they delve into the topic of business fraud within small companies, focusing on home service industries. Discover how to identi…
2 years, 6 months ago
#112- Breaking Down One of the Largest Home Service Companies in America
Season 1 Episode 112
John and Jack highlight the importance and benefits of focusing on just one main service in a home service business to boost growth and success. John…
2 years, 6 months ago
#111- Acquisitions vs. Startups: Deciding to Buy or Build in Home Services
Season 1 Episode 111
In this episode of the Owned and Operated podcast, John and Jack discuss the merits of buying versus building a business from their new studios. They…
2 years, 6 months ago
#110- Avoid These Mistakes and Save Money with Your Home Service Business
Season 1 Episode 110
John and Jack share their top three business mistakes, emphasizing lessons learned from these expensive errors. John highlights missteps like adoptin…
2 years, 7 months ago