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Do Specification Limits Limit Improvement? Misunderstanding Quality (Part 12)
Are your specification limits holding you back from improving your products and services? Should you throw out specifications? What does Stephen Hawk…
11 months, 3 weeks ago
Plan-Do-Study-Act: Path for Improvement (Part 7)
Can you use Plan-Do-Study-Act (PDSA) during the information-gathering phase of an improvement project? Yes! Join John Dues and host Andrew Stotz as t…
1 year ago
To Improve Quality Don't Measure Quality: Misunderstanding Quality (Part 11)
In this episode of Misunderstanding Quality, host Andrew Stotz and Bill Bellows discuss what not to measure when it comes to quality. Bill offers som…
1 year ago
Diving Deeper into Defining the Problem: Path for Improvement Part 6
Join John Dues and Andrew Stotz as they go one step deeper into finding the precise problem you want to improve. Sometimes taking big actions means s…
1 year ago
Quality as an Organizational Strategy with Cliff Norman and Dave Williams
What if you could transform quality from a compliance exercise into a strategic advantage? In our latest podcast, Andrew Stotz sits down with Cliff N…
1 year ago
Are You in Favor of Improvement of Quality? Misunderstanding Quality (Part 10)
Everyone is in favor of improving quality, but what does that mean? In this episode Bill Bellows and Andrew Stotz discuss stories of meeting requirem…
1 year, 1 month ago
Moving Productivity Forward: Boosting Lean with Deming (Part 7)
In the final episode of the series, Jacob Stoller and Andrew Stotz discuss the difference between typical companies using traditional management and …
1 year, 1 month ago
Worse Than a Thief: Misunderstanding Quality (Part 9)
Join Bill Bellows and Andrew Stotz as they discuss what actions (or inactions) make us worse than thieves and how that relates to expiration dates, a…
1 year, 2 months ago
Define the Problem: Path for Improvement (Part 5)
Before you start solving a problem, you need to know what, precisely, you're trying to solve. In this episode, John Dues and Andrew Stotz talk about …
1 year, 2 months ago
Beyond Looking Good: Misunderstanding Quality (Part 8)
In this episode, Bill Bellows and Andrew Stotz dive further into acceptability versus desirability in the quality world. Is it enough that something …
1 year, 2 months ago