Podcast Episodes
Back to SearchHow to Build Innovative Airline Digital Products [Southwest Airlines Case]
Episode 39
Iztok and his co-host Henry Harteveldt talked to Mark Hursh, Senior Director of Digital Customer Experience at Southwest Airlines, to learn how they …
4 years, 3 months ago
Airline Digital Cabin Talks: The Importance of Innovation, the ’Negative Space’, and Collaboration
Episode 38
In the third episode of our Airline Digital Cabin and Retailing series Iztok were Henry joined by Viktorija Kucerova, Senior Consultant for Marketing…
4 years, 4 months ago
Insights for Ancillary Revenue and Airline Onboard Retailing
Episode 37
In the second episode of our Airline Digital Retailing series, Iztok and Henry talked to airline ecommerce and ancillary expert Lee Barrett.
Lee’s …
4 years, 5 months ago
Airline Digital Cabin Talks: The Key to Successful Onboard Retailing
Episode 36
This is the first episode in our new Airline Digital Cabin Talks. It's a new series in which we'll talk about airline digital, ancillary revenue and …
4 years, 7 months ago
Airline Data Talks: Airline Digital Analytics Evolution at Air New Zealand
Episode 35
Joe Sinclair, Senior Digital Analyst at Air New Zealand, joined the show to talk about how digital analytics team evolved at Air New Zealand.
Joe sha…
4 years, 8 months ago
Airline Digital Experience Analytics: Understand Your Customers‘ Behavior
Episode 34
Greg Dowling, Global Director of Business Insights at Glassbox joined our chat to explain how airline digital pros can really figure out what's going…
4 years, 8 months ago
Airline Experimentation Talks: How to Make Better and Faster Decisions
Episode 33
Today, we bring you another great digital expert – Ben Labay, Managing Director at Speero. Speero is a digital optimization agency built by the peopl…
4 years, 9 months ago
Airline Data Talks: How to Implement Advanced Digital Analytics
Episode 32
In this podcast episode, we'll be very hands-on and practical. I get asked a lot about how to implement website analytics by airline people, and if y…
4 years, 10 months ago
Airline Innovation Talks: Alberto Terol Conthe, Iberia
Episode 31
Today's talk it's all about marketing and innovation. Alberto Terol Conthe, a Head of Customer Experience Design & Development at Iberia, shared his …
4 years, 10 months ago
Airline Data Talks: Ivan Karlovic, Norwegian
Episode 30
Listen to this episode of the Airline Talks series and learn from Ivan Karlovic, Director, Data Analytics at Norwegian. Ivan shared tons of interesti…
4 years, 11 months ago