Podcast Episodes
Back to SearchWhy Those Engagement Ring Ads Keep Finding You ft. Hope Bellair
Season 7 Episode 13
We break down retargeting as clienteling at scale and explain why it feels like ads “follow you” after you browse jewelry online.
Hope Bellair shares…
5 months, 3 weeks ago
Breaking Down the Best - Group Communication (Slack, Teams, Discord, Gmail)
Season 7 Episode 12
Mike breaks down the real differences between Slack, Microsoft Teams, and Discord so you can choose a communication platform that fits your team size…
5 months, 4 weeks ago
What Stephen Barnes Learned from His First Year as Owner of IJO
Season 7 Episode 11
Stephen Barnes shares what his first year as owner of IJO really looked like, from decision-making and show strategy to staying grounded when gold pr…
6 months ago
How Jewelry Can Help Us Remember a Loved One
Season 7 Episode 10
Mike talks through the loss of his grandmother and the unexpected way her jewelry becomes a bridge between grief, family history, and love.
He shares…
6 months, 1 week ago
How to Secure the Same Day Yes ft. Caratwise
Season 7 Episode 9
Michael talks with David Berdugo, CEO of Caratwise, about why custom jewelry sales break down when momentum stalls and how better UX helps independen…
6 months, 2 weeks ago
Proactive by Design: How Punchmark Is Reshaping Online Jewelry Retail
Season 7 Episode 8
We check in with Ross Cockerham about Punchmark’s sprint into faster payments, a rebuilt Vendor Marketing Library, and a shift to a proactive client …
7 months ago
Four Stories That Reframe Jewelry & Luxury Business
Season 7 Episode 7
Mike talks through four topics not about jewelry that he has been paying attention to that can help reframe the jewelry conversation in a new and int…
7 months, 1 week ago
Exclusive First Interview with Edge Retail Academy's New CEO ft. Becka Johnson Kibby
Season 7 Episode 6
Mike sits down with Becka Johnson Kibby, the new CEO of Edge Retail Academy, to unpack real jewelry retail benchmarks, smarter inventory moves, and t…
7 months, 2 weeks ago
Physical Retail, The Beginning or the End? ft. Peter Smith
Season 7 Episode 5
What if brick‑and‑mortar isn’t dying, but splitting into winners and roadkill? We sit down with Peter Smith, former Hearts On Fire president, columni…
7 months, 3 weeks ago
Gold, Growth, And Getting Better ft. Ostbye
Season 7 Episode 4
We talk with Ostbye president Craig MacBean about leading through volatility, integrating a business acquisition without losing its soul, and why sta…
8 months ago