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#548: Staying customer-focused amidst expansion with Alice Eweida, Pandia Health
Season 6 Episode 548
In today’s competitive healthcare landscape, expanding into new markets and maintaining a focus on customer-centricity are critical for sustained gro…
1 year, 11 months ago
#547: Aligning brand with business strategy with Lori Poer and Nigel Dennis
Season 6 Episode 547
Welcome to a special episode of the show, brought to you by The Office of Experience, a design-driven, digital-first, vertically integrated and colla…
1 year, 11 months ago
Aligning brand with business strategy with Lori Poer and Nigel Dennis
Season 6 Episode 547
Welcome to a special episode of the show, brought to you by The Office of Experience, a design-driven, digital-first, vertically integrated and colla…
1 year, 11 months ago
#546: The Great Hesitation with Sue Keith, Landrum Talent Solutions
Season 6 Episode 546
In this special episode, brought to you by Landrum Talent Solutions, , formerly Ceres Talent, a national recruiting firm specializing in marketing an…
1 year, 11 months ago
#545: What it means to be customer-obsessed with Jill Pavlovich, Albertsons
Season 6 Episode 545
We are here in Nashville at Forrester CX Summit North America, and we’ve been hearing a lot about what it takes to create and sustain a great custome…
1 year, 11 months ago
#544: Looking to veterans for the next wave of cybersecurity experts with Nakisha Dixon, Vercara
Season 6 Episode 544
In 2023, the global cybersecurity workforce grew 8.7%, reaching a record high of 5.5 million people, according to the 2023 ISC2 Global Workforce Stud…
1 year, 11 months ago
#543: Better Together: CX + Digital + Marketing with AJ Joplin, Forrester
Season 6 Episode 543
Today, from the Forrester CX Summit North America in Nashville, we are thrilled to have AJ Joplin, Senior Analyst at Forrester, with us to discuss th…
1 year, 11 months ago
#542: Forging Boundless Experiences with Humans + AI with JP Gownder, Forrester
Season 6 Episode 542
The adoption of AI into customer experiences, and marketing efforts is happening—rapidly. But it’s not enough to just slap AI onto an existing intera…
1 year, 11 months ago
#541 AI adoption is driving enterprise transformation, with Peter van der Putten, Pega
Season 6 Episode 541
We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the ente…
1 year, 11 months ago
#540: Real-world transformation with Rick Meehean, Church Mutual
Season 6 Episode 540
We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the ente…
1 year, 11 months ago