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United Rentals' Alyse Fuller on driving real impact without being overwhelmed by data
United Rentals' Alyse Fuller on driving real impact without being overwhelmed by data

Season 8 Episode 814

What if one of your most valuable CX analysts isn't even a person?


Agility requires not just collecting data, but closing the gap between insight and…

5 months, 2 weeks ago

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#814: United Rentals' Alyse Fuller on driving real impact without being overwhelmed by data
#814: United Rentals' Alyse Fuller on driving real impact without being overwhelmed by data

Season 8 Episode 814

What if one of your most valuable CX analysts isn't even a person?


Agility requires not just collecting data, but closing the gap between insight and …

5 months, 2 weeks ago

Short Long
View Episode
Big Game Recap: Zappi CMO Nataly Kelly shares the winners and losing advertisers
Big Game Recap: Zappi CMO Nataly Kelly shares the winners and losing advertisers

Season 8 Episode 813

Did your brand just spend $7 million on a 30-second ad that alienated or ignored half its potential audience?


Agility requires a willingness to chall…

5 months, 3 weeks ago

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#813: Big Game Ads Recap: Zappi CMO Nataly Kelly shares the winners and losing advertisers
#813: Big Game Ads Recap: Zappi CMO Nataly Kelly shares the winners and losing advertisers

Season 8 Episode 813

Did your brand just spend $7 million on a 30-second ad that alienated or ignored half its potential audience?


Agility requires a willingness to challe…

5 months, 3 weeks ago

Short Long
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Capillary Technolgies' Jim Sturm on customer loyalty as enterprise strategy
Capillary Technolgies' Jim Sturm on customer loyalty as enterprise strategy

Season 8 Episode 812

In a world without third-party cookies, is your customer loyalty program your most valuable asset, or your biggest missed opportunity?


Agility requir…

5 months, 3 weeks ago

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#812: Capillary Technolgies' Jim Sturm on customer loyalty as enterprise strategy
#812: Capillary Technolgies' Jim Sturm on customer loyalty as enterprise strategy

Season 8 Episode 812

In a world without third-party cookies, is your customer loyalty program your most valuable asset, or your biggest missed opportunity?


Agility require…

5 months, 3 weeks ago

Short Long
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Sesimi CEO Andy Baker on connecting marketing strategy with frontline execution
Sesimi CEO Andy Baker on connecting marketing strategy with frontline execution

Season 8 Episode 811

Is your brand's biggest vulnerability a traditional competitor, or your organization’s inability to execute your strategy consistently across every s…

5 months, 3 weeks ago

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#811: Sesimi CEO Andy Baker on connecting marketing strategy with frontline execution
#811: Sesimi CEO Andy Baker on connecting marketing strategy with frontline execution

Season 8 Episode 811

Is your brand's biggest vulnerability a traditional competitor, or your organization’s inability to execute your strategy consistently across every s…

5 months, 3 weeks ago

Short Long
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Bynder's Luke Roberts on brand and content governance in a 1:1 omnichannel world
Bynder's Luke Roberts on brand and content governance in a 1:1 omnichannel world

Season 8 Episode 810

What if the biggest threat to your brand’s integrity isn't a competitor, but the sheer volume of unmanaged, ungoverned, and untraceable content your …

5 months, 3 weeks ago

Short Long
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#810: Bynder's Luke Roberts on brand and content governance in a 1:1 omnichannel world
#810: Bynder's Luke Roberts on brand and content governance in a 1:1 omnichannel world

Season 8 Episode 810

What if the biggest threat to your brand’s integrity isn't a competitor, but the sheer volume of unmanaged, ungoverned, and untraceable content your …

5 months, 3 weeks ago

Short Long
View Episode

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