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Making your returns strategy a competitive advantage with Sylvia Ng, ReturnBear
Season 7 Episode 662
We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more.
How much ar…
9 months ago
Creating a world-class student experience with Mike Milliron, IMG Academy
Season 7 Episode 661
We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences.
If th…
9 months ago
Enabling and accelerating customer experience improvements using AI with Isabelle Zdatny, Qualtrics
Season 7 Episode 660
We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences.
Toda…
9 months ago
The current state of the job market with Sue Keith, Landrum Talent Solutions
Season 7 Episode 659
This episode is brought to you by Landrum Talent Solutions, a national recruiting firm specializing in marketing and HR positions.
We’ve talked about …
9 months, 1 week ago
Winning retail by reducing customer frustration with Jean-Christophe Pitié, ContentSquare
Season 7 Episode 658
We are here at ShopTalk 2025 at the Mandalay Bay in Las Vegas and seeing and hearing all about the latest in retail, e-commerce, and more.
If customer…
9 months, 1 week ago
Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia
Season 7 Episode 657
We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enh…
9 months, 1 week ago
Integrating CX and EX to create better customer outcomes with Sasha Fard, Capital One
Season 7 Episode 656
We are here at Medallia Experience at the Wynn in Las Vegas and seeing some examples of amazing customer experience and employee experience and the l…
9 months, 2 weeks ago
AI and Automation in the supply chain with Nick Stuart, RSM
Season 7 Episode 589
We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail.
AI and automation are transforming retail o…
9 months, 2 weeks ago
Translating research into cross-functional strategic change with Adam Hagerman, Indeed
Season 7 Episode 654
We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences.
It’s …
9 months, 2 weeks ago
Accelerating speed to insights using synthetic feedback with Ali Henriques, Qualtrics
Season 7 Episode 653
We are recording live at Qualtrics X4 in Salt Lake City and seeing and hearing all about how to create and enable amazing customer experiences.
How l…
9 months, 3 weeks ago