Podcast Episodes
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UVP 014: You're My Favorite Mistake - Playing Favorites In Practice
Dr. Andy Roark and Practice Management Goddess Stephanie Goss talk about vets that have favorite techs, managers that have favorite doctors, and prac…
7 years, 2 months ago
UVP 013: My Momma Told Me You Better Shop Around - Dealing with Price Shoppers
Dr. Andy Roark and practice management goddess Stephanie Goss talk money and price shopping in veterinary medicine. Stephanie talks about how the def…
7 years, 3 months ago
UVP 012: Sorry We're Running Behind... Again
Dr. Andy Roark and the veterinary practice management goddess Stephanie Goss talk about vet clinics that run behind, why this happens, and what clini…
7 years, 3 months ago
UVP 011: People Keep Changing Our Prices
Are your clinic prices set in stone, or do your vets and techs treat them like flexible guidelines? People changing the prices in vet clinics is a re…
7 years, 3 months ago
UVP 010: Can I Talk to You When You Get a Minute?
The Uncharted April Conference is SOLD OUT! But you can still get in on the action if you join the online community now. Check it out at www.unchart…
7 years, 3 months ago
UVP 009: The Vet Down The Road Is Cheaper
We have a new email address! Let us know how we're doing (after writing us a review on iTunes, por favor), tell us how we could be better, and/or ask…
7 years, 4 months ago
UVP 008: Joy and Happiness In Vet Med
Joy and Happiness in Vet Med is an excerpt from a keynote lecture by Dr. Andy Roark. Too often in veterinary medicine, we are led to believe we shoul…
7 years, 4 months ago
UVP 007: "Love is a Battle Field" Front Vs Back
In this episode, Dr. Andy Roark and Stephanie Goss talk about why the veterinary front staff and the back staff go to war, what's good about these co…
7 years, 4 months ago
BONUS: Uncharted Conference Companion - April 2019
Uncharted Conference Companion - The April 2019 Uncharted Conference is right around the corner! This bonus episode of the podcast has EVERYTHING you…
7 years, 4 months ago
UVP 006: "Stop Doing That!" How To Give Feedback
Andy & Stephanie team up with "The Administrator" Mike Falconer to discuss one of the most vital skills anyone working in veterinary medicine can hav…
7 years, 4 months ago