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UVP 023: The Staff Keeps Calling Out Sick
This week, Dr. Andy Roark and Stephanie Goss take a question from the inbox. What do we do when multiple staff members repeatedly call out sick? If y…
7 years ago
UVP 022: The Staff Won't Support New Programs
This week, Dr. Andy Roark and Stephanie Goss take a question from "Jonathan from New Jersey" about what to do when the staff resists new ideas and pr…
7 years, 1 month ago
UVP 021: Nonstop Texts For Pet Advice
This week, Dr. Andy Roark and practice management goddess Stephanie Goss discuss the plague that is free pet advice requests via text, messenger, and…
7 years, 1 month ago
UVP 020: My manager won't manage
This week on the podcast, Dr. Andy Roark and the amazing Stephanie Goss answer a question about working for a manager who doesn't seem to want to man…
7 years, 1 month ago
UVP 019: When Doctors Can Break the Rules (But Techs Can't)
In this episode, Dr. Andy Roark and the one-and-only Stephanie Goss tackle a question from the mail bag: "Why is it okay for vets to break the rules …
7 years, 1 month ago
UVP 018: New Manager Mutiny
Dr. Andy Roark and practice management oracle Stephanie Goss sit down to answer an email from our mail bag. Our writer has a new manager in her pract…
7 years, 2 months ago
UVP 017: First Job Survival Guide for Veterinarians
Dr. Andy Roark and Stephanie Goss break down the specific challenges veterinarians face in their first job, and how to overcome them. If you know som…
7 years, 2 months ago
BONUS: Uncharted 2019 Conference Recap
Uncharted Veterinary Conference happened in Greenville SC last week and it was absolutely incredible. Seriously... it was so awesome that we have tak…
7 years, 2 months ago
UVP 016: BETRAYAL! When Techs Leave for Another Practice
Dr. Andy Roark and Stephanie Goss discuss the case of a technician leaving after years of working in a practice. The duo talks about feelings of rese…
7 years, 2 months ago
UVP 015: Why Can't We Just Ask For Help?
This week, Andy talks about his heroic experience overcoming a rollerskating accident, and Stephanie thoroughly enjoys mocking him. Then the duo disc…
7 years, 2 months ago