Podcast Episodes
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COS 001: Emotional Blackmail in Vet Medicine w Dr. Sarah Boston
This is the first episode of the Cone of Shame Show! We will be doing a pilot season here for the cone, with new episodes publishing on Sundays. Plea…
7 years, 1 month ago
UVP 028: Dealing With Angry Clients
This week, Dr. Andy Roark and Stephanie Goss talk about how to handle angry clients. This episode is a "must-hear" for anyone who works with pet owne…
7 years, 1 month ago
UVP 027: When you're asked to do a job on top of your job
This week on the Uncharted Veterinary Podcast, Dr. Andy Roark and Stephanie Goss answer a letter from a technician who is also serving the role of in…
7 years, 1 month ago
UVP 026: Vets Won't Come In For Staff Meetings
In this episode, Dr. Andy Roark and the legendary practice manager Stephanie Goss discuss how to get people (doctors AND staff) to come to staff meet…
7 years, 1 month ago
UVP 025: Clients Don't Want To See The New Vet
Dr. Andy Roark and Stephanie Goss talk about getting new doctors up to speed with the team, AND getting clients to see and trust these vets. Don't m…
7 years, 1 month ago
UVP BONUS: Staff Drama Conference Companion
Uncharted's Staff Drama Conference is happening August 21-24th in Kansas City, MO! Registration prices will increase in just over 2 weeks, and regist…
7 years, 2 months ago
UVP 024: #4eyessavelives - Reducing the Risk of Suicide in Your Practice
This podcast contains detailed discussion of suicide and suicide methods. If you are having thoughts of suicide, text 741-741 to connect with a train…
7 years, 2 months ago
UVP 023: The Staff Keeps Calling Out Sick
This week, Dr. Andy Roark and Stephanie Goss take a question from the inbox. What do we do when multiple staff members repeatedly call out sick? If y…
7 years, 2 months ago
UVP 022: The Staff Won't Support New Programs
This week, Dr. Andy Roark and Stephanie Goss take a question from "Jonathan from New Jersey" about what to do when the staff resists new ideas and pr…
7 years, 2 months ago
UVP 021: Nonstop Texts For Pet Advice
This week, Dr. Andy Roark and practice management goddess Stephanie Goss discuss the plague that is free pet advice requests via text, messenger, and…
7 years, 2 months ago