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Ep #354: Delivering LEGENDARY Customer Service - with Dave Romeo
This week’s episode features a conversation with Dave Romeo, author of "How to Wow! — The Art of Consistently Delivering Legendary Customer Service."…
5 years, 5 months ago
Ep #353: Creating Good News At Bad Times - with Matt Newman
This week’s episode features a conversation with Matt Newman, best-selling author of "Starting at the Finish Line." Cancer is not a solitary disease …
5 years, 6 months ago
Ep #352: Satisfy Employers and Employees With a Great UX - With Sara Hames
This week’s episode features a conversation with Sara Hames, Principal at NBS Advisors. Navigating health plans is a complicated process BUT it shoul…
5 years, 6 months ago
Ep #351: Independent Imaging Centers Expose Savings and More - With Dr. Cristin Dickerson
This week’s episode features a conversation with Dr. Cristin Dickerson, Founding Partner of Green Imaging. There is a stigma that scanners in hospita…
5 years, 6 months ago
Ep #350: Specialty Cost Containment Ties It All Together - with Niko Caparisos
This week’s episode features a conversation with Niko Caparisos, Principal at Prosperity Benefits. Employers struggle with controlling costs and bala…
5 years, 6 months ago
Ep #349: Is Adaptability More Important Than Accomplishment? - With Monica Coleman
This week’s episode features a conversation with Monica Coleman, Chief Energy Officer at Inside Information Coaching and Consulting. Being adaptable …
5 years, 7 months ago
Ep #348: Is Your Plan a Bag of Parts or a Well-Oiled Machine? - With Ashok Subramanian
This week’s episode features a conversation with Ashok Subramanian, Founder and CEO of Centivo. Plans succeed or fail based on the end-user experienc…
5 years, 7 months ago
Ep #347: "Epic Business" Author Shares Success Techniques - with Justin Breen
This week’s episode features a conversation with Justin Breen, Founder and CEO of BrEpic. The highest level entrepreneurs all have common denominator…
5 years, 8 months ago
Ep #346: Updated Plans Need Up-to-date TPAs - with Kari Niblack
This week’s episode features a conversation with Kari Niblack, CEO at ACS Benefit Services. TPAs now offer novel and customizable plans while still p…
5 years, 8 months ago
Ep #345: Strategies for Managing Specialty Drug Costs - with Sheri Tetachuck
This week’s episode features a conversation with Sheri Tetachuck, Senior Vice President of National Sales at Payer Matrix. The costs of specialty dru…
5 years, 8 months ago